I have a 2019 ram limited with 5,500 miles on it. I've scheduled service 3 times now due to various issues. Issues I've had that haven't been resolved are as follows. These issues have existed from day 1 of ownership.
1. Clunk/clicking noise upon starting from right front engine bay (happens once every 25 or so starts)
2. Truck is very choppy in traffic and gears bang.
3. Idle surge (rpm's are not consistent) when foot is coasting and off accelerator between 7-15 mph. The surge can be felt slightly in the sense that it feels like it is missing power through the RPM curve. More noticeable up hills.
4. When braking from 40 I get a loud squeak in front left brake. I also get a surge of acceleration and idle right before stopping (happens 20 % of the time).
5. U-connect screen freezes and needs to be reset consistently.
6. Volume on speakers for radio, Bluetooth, phone, sometimes takes several minutes to turn on.
7. Back speakers sound like they're blown out. (Harmon Kardon 19 speaker sound system)
8. When my truck was delivered (I ordered it) it had several dents and scratches. The dealer did fix one of the dents but the second one remains. Scratches on hood of truck looks like they occurred when removing plastic. (completely careless for a $67,000 truck).
I've owned Ram for years (multiple 1500, 2500 and 3500 trucks) now and I'm really torn with this as I've had a number of significant (in my eyes) issues that haven't been resolved. I've taken the truck to two dealers and both said that my cat back exhaust was to blame for my idle surge. This isn't the case as the surge was present before installing the exhaust and I've had multiple trucks with the same engine/exhaust set up with no issues.
Any advice before I decide to move on and not to deal with any more?