Power side step issues

[illucid]

Has anyone else experienced these issues with the power running boards? Sometimes when pulling out from parking, as I'm driving away, the driver and passenger sidesteps will randomly deploy and then retract. Sometimes just driver, sometimes just passenger. Sometimes only does it once (up and down), sometimes multiple times. Kind of embarrassing as I'm driving away and my steps are randomly going up and down on their own lol. And yes I have cleaned them and there is no mud or anything in the brackets. PFA

 

[CMENT]

No that issue. But sometimes in cold weather they will take a couple more seconds to retract.


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[Kntoys]

Mine wont extend in drive and even if deployed by the touchscreen, always retract as soon as put in drive

 

[d_THRILL]

Mine wont extend in drive and even if deployed by the touchscreen, always retract as soon as put in drive

That’s by design

 

[Kntoys]

That’s by design

Thats what i meant, they shouldnt extend etc when moving

 

[securityguy]

Trip to the dealer!

 

[illucid]

Trip to the dealer!

Yup but knowing my luck they wont ne able to replicate it lol. Maybe they can calibrate them or something hopefully

 

[tuner1129]

Has anyone else experienced these issues with the power running boards? Sometimes when pulling out from parking, as I'm driving away, the driver and passenger sidesteps will randomly deploy and then retract. Sometimes just driver, sometimes just passenger. Sometimes only does it once (up and down), sometimes multiple times. Kind of embarrassing as I'm driving away and my steps are randomly going up and down on their own lol. And yes I have cleaned them and there is no mud or anything in the brackets. PFA View attachment 17977

I have the same issue, alway do a double take to check if anything got caught but seems just random. Took it to the dealer and of course since they cant reproduce the problem nothing was done.

 

[illucid]

I have the same issue, alway do a double take to check if anything got caught but seems just random. Took it to the dealer and of course since they cant reproduce the problem nothing was done.

Yup I'm assuming that's what they'll say to me too. So there's no recalibration or anything they can do?

 

[MJP]

Has anyone else experienced these issues with the power running boards? Sometimes when pulling out from parking, as I'm driving away, the driver and passenger sidesteps will randomly deploy and then retract. Sometimes just driver, sometimes just passenger. Sometimes only does it once (up and down), sometimes multiple times. Kind of embarrassing as I'm driving away and my steps are randomly going up and down on their own lol. And yes I have cleaned them and there is no mud or anything in the brackets. PFA View attachment 17977

Nope. Actually the one thing that works flawlessly on my rig.

 

[CityHicks]

Has anyone else experienced these issues with the power running boards? Sometimes when pulling out from parking, as I'm driving away, the driver and passenger sidesteps will randomly deploy and then retract. Sometimes just driver, sometimes just passenger. Sometimes only does it once (up and down), sometimes multiple times. Kind of embarrassing as I'm driving away and my steps are randomly going up and down on their own lol. And yes I have cleaned them and there is no mud or anything in the brackets. PFA

I too have this problem. It seems to only happen on the driver side about once or twice a week. Always when backing out of a parking space then when switching to drive and moving forward for about 5-10 seconds. I've been taking note of waiting to make sure I hear the power step retract before I start the truck or take off. It doesn't happen frequently enough to take it to the dealer. Must be gremlins.

 

[securityguy]

I have had my truck since February and not a single issue with my steps

 

[cotonymopar]

Check your connections... ground, etc

 

[securityguy]

Could also be a bad sensor that determines retracted versus raised.

 

[IAMKEENINKS]

I believe I have the same issue with my power running boards. It's concerning because I park in my garage at home ... and the garage door support is really close to my truck when I back out. I'm worried that I'm going to run into the pillar while the boards are deployed. 80% of the time they retract as expected... within a couple seconds after i close the door. But then 20% of the time, I will notice them retracting about 10 or 15 seconds after I begin to move. I haven't had a chance to take it to the dealer ... but I will soon

 

[cotonymopar]

I havwe had a set on each of my last 3 trucks, my 03, mt 12, and now my 19.. never had an issue, other than not retracting. and that was a connection problem.. and the grounds on the new truck, you need to make sure it is grounded properly. I did all my own installs myself.

 

[hellmans]

does any of your boards make creaking crunching when stepped on??? dont know if this normal or not...almost like body type flex noise

 

[securityguy]

does any of your boards make creaking crunching when stepped on??? dont know if this normal or not...almost like body type flex noise

I have had my truck since February and not a single issue with my steps or creaking/crunching noises

 

[RamCares]

does any of your boards make creaking crunching when stepped on??? dont know if this normal or not...almost like body type flex noise

Hi hellmans,

We certainly understand why this would be concerning! If you end up addressing this with your Ram dealer, please let us know via private message. We would be more than happy to provide you with an additional layer of support for that process.

Mark
RamCares

 

[Laramie_2019]

I noticed this happens when starting the car during the cycling of the step to close. There must be a slight power disturbance and then when you go to drive off the system wants to make sure they are fully closed so they cycle them down then up.