It definitely breaks-in (based on my experience with the other truck). Although I would assume the stiffer ride may be because of increased payload capabilities. The stiffness is definitely more noticeable than my previous gen, that's for sure.
In the previous gen (my 2015) I once loaded a full skid of 30kg (~ 65lbs a bag) of cement in the back of my 2015 Ram (it was a skid (40 bags I think) + a few extra bags), and the truck took it like a champ (of course the overloaded light came on), but I was very impressed with it's capabilities. The forklift guy at Home Depot was concerned when I asked him to put it all in the back of my truck - as he indicated some Fords would squat quite a bit; but you should have seen the smile on my face when the truck was load leveling - that's of course until the overload light came one - then, it was maxed out - I don't recall if it hit the bump stops, but that load was definitely too heavy for my truck.
I garden a lot, and we live on a private road, so I often have to get a cubic yard of material (crush stone, sand, etc...). I believe that weighs in the neighborhood of 1200 lbs and never had a problem with those normal loads.
Also pulling my boat (21 footer deck boat with a 115 outboard), and my landscaping trailer (with Kubota ~ 5000 lbs), with the air ride it is just awesome with the load leveling as it really feels safe...
Anyway I really hope that this one will be as good as my last (if not better), but I'll be able to really determine it's capabilities and compare only next spring unfortunately.