New Ram Owner

[DjS.]

After years of owning nothing but Wranglers I finally upgraded to a 2020 Ram 1500. Being that I’m 6’8 it only made sense to get something with some leg room. I’ve had it about three weeks now and I love it. The only thing is I bought it in a different state, brought it home, decided to get an in state inspection done, took it to my local dealership, the tech who scraped the old sticker off sliced into my steering wheel three days after I got it. Good times.

 

[Seadweller23]

Congrats to you and Welcome! Sorry to see that the dealer messed up on your steering wheel. Are they going to do anything about it?

 

[Willwork4truck]

Glad you have a truck you like. Require a new steering wheel, you really can’t fix a slice and it’s just going to get worse, IMHO.

 

[RamCares]

After years of owning nothing but Wranglers I finally upgraded to a 2020 Ram 1500. Being that I’m 6’8 it only made sense to get something with some leg room. I’ve had it about three weeks now and I love it. The only thing is I bought it in a different state, brought it home, decided to get an in state inspection done, took it to my local dealership, the tech who scraped the old sticker off sliced into my steering wheel three days after I got it. Good times.

Congrats on the new truck, @DjS.! I am however very sorry to hear about your steering wheel. If you plan to address this any further with your dealer, please do not hesitate to follow up with us via private message for an additional layer of suppor through that process.

Mark
RamCares

 

[DjS.]

Congrats on the new truck, @DjS.! I am however very sorry to hear about your steering wheel. If you plan to address this any further with your dealer, please do not hesitate to follow up with us via private message for an additional layer of suppor through that process.

Mark
RamCares

The service department was very rude about it and told me they’d call me when my new steering wheel came in. That’s all he said so I’m assuming they will be taking care of it. We shall see.

 

[Jeffjad]

Welcome and congrats on the new ride....bummer about the steering wheel

 

[RAM Patriot]

Welcome to the Forum!!

Sorry to hear about the steering wheel. I'm sure they will make it right, but what a PITA...

Like the blacked out Bighorn package in Billet Silver.. Sharp! !

 

[DjS.]

Welcome to the Forum!!

Sorry to hear about the steering wheel. I'm sure they will make it right, but what a PITA...

Like the blacked out Bighorn package in Billet Silver.. Sharp! !

They’re definitely going to make it right! And thank you, I searched high and low for that color combo with the options I wanted and ended up finding it 4 hours and 30 minutes away. Definitely worth the drive!

 

[DjS.]

Welcome and congrats on the new ride....bummer about the steering wheel

Yeah it sucks but I’m sure it was an accident and nobody got hurt because of it so it’s no big deal, plus it should be an easy fix.

 

[DjS.]

Glad you have a truck you like. Require a new steering wheel, you really can’t fix a slice and it’s just going to get worse, IMHO.

Yeah it’s already starting to get peeled from my hand rubbing across it from making turns. Hopefully it gets fixed soon.

 

[RamCares]

The service department was very rude about it and told me they’d call me when my new steering wheel came in. That’s all he said so I’m assuming they will be taking care of it. We shall see.

I regret to hear this update. If you wouldn't mind following up with me via private message, I would like to escalate a case at this point so that your dealer can receive assistance getting the replacement as soon as possible!

Mark
RamCares

 

[RAM Patriot]

They’re definitely going to make it right! And thank you, I searched high and low for that color combo with the options I wanted and ended up finding it 4 hours and 30 minutes away. Definitely worth the drive!

WOW ! !

You definitely knew what you were looking for and were determined to get it.

Was that 4 hours and 30 minutes a round trip or one way.?

 

[Neurobit]

After years of owning nothing but Wranglers I finally upgraded to a 2020 Ram 1500. Being that I’m 6’8 it only made sense to get something with some leg room. I’ve had it about three weeks now and I love it. The only thing is I bought it in a different state, brought it home, decided to get an in state inspection done, took it to my local dealership, the tech who scraped the old sticker off sliced into my steering wheel three days after I got it. Good times.
View attachment 56759View attachment 56760

Congrats on your new truck.
Well, that stinks about the mishap. More than likely that happened getting out of the vehicle with a knife clipped to his right pocket.

 

[DjS.]

Glad you have a truck you like. Require a new steering wheel, you really can’t fix a slice and it’s just going to get worse, IMHO.

Yeah it’s already starting to get peeled from my hand rubbing across it from making turns. Hopefully it gets fixed soon

WOW ! !

You definitely knew what you were looking for and were determined to get it.

Was that 4 hours and 30 minutes a round trip or one way.?

That was one way lol. Let me tell you, driving that long in a two door Jeep Wrangler was rough, luckily I had the Ram to ride back in.

 

[DjS.]

Congrats on your new truck.
Well, that stinks about the mishap. More than likely that happened getting out of the vehicle with a knife clipped to his right pocket.

I figured it was just a careless mistake, I just wish they would at least say sorry about it.

 

[RAM Patriot]

Yeah it’s already starting to get peeled from my hand rubbing across it from making turns. Hopefully it gets fixed soon


That was one way lol. Let me tell you, driving that long in a two door Jeep Wrangler was rough, luckily I had the Ram to ride back in.

I bet that is long time behind the wheel.

I agree about the RAM ride, I recall the day I drove the truck off the lot, I thought it drove more like a Lincoln than a truck.

Smooth ride especially for a truck ! !

 

[DjS.]

I bet that is long time behind the wheel.

I agree about the RAM ride, I recall the day I drove the truck off the lot, I thought it drove more like a Lincoln than a truck.

Smooth ride especially for a truck ! !

Ha Ha, that’s what my wife said too. She said it was like riding in a Cadillac.

 

[PorBoy]

Congratulations and welcome to the Billet silver family..

 

[DjS.]

Congratulations and welcome to the Billet silver family..

Thank you! It was between that or white, I think I made the right choice!

 

[PorBoy]

My first 5th gen was a black Limited, glad I went silver on the second one.