5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

New 12" Uconnect Software Version 19.33.11? New Update 19.43.1a

Buck

Active Member
Joined
Dec 30, 2018
Messages
70
Reaction score
9
I haven’t got the update and the uconnect site still shows my vehicle is up to date. Called ram customer service yesterday and they told me there wouldn’t be an update for my truck they sort of tried to wind themselves out of the corner when I nailed them in the corner about others getting updates... so I won’t believe it until I see it with my own eyes on my own truck... maybe it’s also dependent on other factors than just the radio hardware version...


Sent from my iPhone using Tapatalk
I called yesterday they said it was coming??? So I asked about lemon law after waiting 14 months and no update
 

RHCan

USAF Retired Vet
Site Supporter
Joined
Oct 5, 2019
Messages
416
Reaction score
252
Location
North Texas
See pictures below.
Went from Version 18.45.40 to 19.49.13
I wasn’t having any issues but I received the update. Contacted uconnect and they stated this update was to fix functionality issues. No groundbreaking additions at this time but they were working on uconnect market for the Ram truck.
 

Attachments

  • 347D91C2-D614-4DA5-A45B-77699E87E4F8.jpeg
    347D91C2-D614-4DA5-A45B-77699E87E4F8.jpeg
    140.5 KB · Views: 82
  • F1EF6D6F-5D08-42CB-82EE-54E49FFFAB37.jpeg
    F1EF6D6F-5D08-42CB-82EE-54E49FFFAB37.jpeg
    163.6 KB · Views: 82

kosherdill34

Member
Joined
Jul 29, 2019
Messages
7
Reaction score
8
So I got the update and now no Mx radio, no back up cam, nav is not working. Anyone have any ideas
 

Bsteiner36

5thGenRams Supporter
Site Supporter
Joined
Dec 26, 2018
Messages
467
Reaction score
335
Location
Ohio
See pictures below.
Went from Version 18.45.40 to 19.49.13
I wasn’t having any issues but I received the update. Contacted uconnect and they stated this update was to fix functionality issues. No groundbreaking additions at this time but they were working on uconnect market for the Ram truck.
Another N0GL confirmed. I might go turn on my Truck and see if i am a lucky winner.
 

Jtr

Ram Guru
Joined
Nov 25, 2018
Messages
583
Reaction score
338
Location
Illinois
Ugh I was in my truck all day. Nothing. N0GL
Same here. Logged about 300 miles with errands and a lot of stops and never got promoted. Discouraging. Especially since I need an update because my screen has been acting up and I had 3 calls on BT today where I had to end call because they couldn't hear me. Grrrrrr
 

BoOdOg

Member
Joined
Oct 8, 2019
Messages
10
Reaction score
4
got my update today, in Edmonton Alberta, Canada. 2020 Ram 1500 Sport
SW Ver: 19.49.13
BootMirco: 19.43.01
 

Zeeya

Well-Known Member
Joined
Jun 21, 2019
Messages
319
Reaction score
205
Location
Lafayette, LA
Did online navigation show up as I see on a different post
Yes, I just double checked it. I typed in plumber , and it listed plumbers in the area. Did the same thing with Walmart. It listed them from closest to farthest from my location
 

Attachments

  • 938C8BE1-4CB5-4906-8BA7-00B9ED1BAF75.jpeg
    938C8BE1-4CB5-4906-8BA7-00B9ED1BAF75.jpeg
    213.8 KB · Views: 70

Neokane

Well-Known Member
Joined
Feb 11, 2019
Messages
348
Reaction score
138
No update yet.. N0Gl.
20 minute drive to and from work every day since Wednesday.
 

Flatop

Member
Joined
May 9, 2019
Messages
8
Reaction score
2
Got that plus online navigation search is working now for me.


Mine just updated yesterday and online search working for me now.
Where can I find this RELATED button? Would like to add the pandora features to my radio.
 

Dookie

Ram Guru
Joined
Dec 26, 2019
Messages
907
Reaction score
1,190
Location
Prairieville, La.
Mine came yesterday, 07/19 build date. First pic below is original to purchase, second is the new, third is what prompt to update, fourth is at very beginning of update (FYI it didn't take the 44 min, maybe half that.) fifth pic is after update, it had a prompt saying if you wanted to know what the update did press here. So I did and this is what came up. Very vague, but says if you want more info press the Assists button then select Vehicle Care , so I did. What happened is it called Uconnect and I spoke with a very nice rep. named Amanda. I told her how our conversation came to be and she told me the update was an OTA and was for fixes for cell phone connectivity through Bluetooth. She asked what phone I have (iphone8) and she said they had been getting complaints of calls being dropped. She said she would look deeper and said she sees I have the 12" screen, I confirmed. She said to expect more OTA updates to be coming in order to address problems with the Nav system. She said that I should be experiencing offline search problems, I confirmed. She said they deal with aftermarket companies for the Nav mapping and those companies (not FCA, and she made it clear it WAS NOT FCA) were having an issue with compatibility with the software. It is a known problem and is being worked on, then assured me more OTA updates are on the way to address these issues. Very nice lady, with great info. I thought I would share.
 

Attachments

  • IMG_0932.jpg
    IMG_0932.jpg
    118.9 KB · Views: 70
  • IMG_1055.jpg
    IMG_1055.jpg
    111.4 KB · Views: 71
  • IMG_1051.jpg
    IMG_1051.jpg
    93 KB · Views: 68
  • IMG_1052.jpg
    IMG_1052.jpg
    74.6 KB · Views: 69
  • IMG_1053.jpg
    IMG_1053.jpg
    105.3 KB · Views: 71

E.Hands

Well-Known Member
Joined
Jul 26, 2019
Messages
323
Reaction score
257
Location
Youngsville, Louisiana, USA!
Nice job Dookie!
I recieved my update yesterday and today whilst listening to SiriusXM under a overhang the satellite signal dropped out. A blue icon asking to stream online was on the screen. When I tapped it the SXM was restored.
May have been something added in the update, I hadn't seen that option before...
 

Users who are viewing this thread

Site Vendors

https://www.jasonlewisautomotive.com/

Members online

Top