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Multi function tailgate problem

You guys are phenomenal...just picked up a new 2025 Tungsten with the multifunction tailgate. Got home, tried to open the barn doors, and nothing. Wouldn't latch. Thought I was doing something wrong. So before going back to the dealer I come here for advice...slam the regular tailgate fairly hard...what do I have to lose? And voila, the barn doors work. Thank you!
 
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