I realize I'm preaching to the choir here... so to speak. I've read quite a bit about this issue, which seems to be a very serious issue for those who are fairly well familiar with quality sound systems in vehicles. I traded in a 2019 with the Alpine system for the 2020 with the HK system. It's insane how much better the Alpine system is, particularly in the bass department. I don't get it. I think about what Harman did with the JBL MS-8 unit a few years back... unbelievable how well designed it was for vehicle use, and they had a couple of guys that really knew what they were doing as far as improving on factory systems. Where were those guys when they designed this system.
I know some have packed the sub box full of polyfil to increase the box volume, which should help with the response... and have also used moving blankets to absorb some of the boomy 80-100Hz frequencies, but we shouldn't have to do this (I haven't done it yet). I have my bass EQ control at -9, and it's still questionable... even with Exact Audio extracted CD onto a USB thumb drive that sounded great with the Alpine system and rivaled some excellent sound quality in my upgraded systems over the years. Sure, the thumb drive is better with the HK, but having to reduce the bass to -9 also effects the mid-bass in the doors... it really degrades the overall sound, and it makes this system more or less a bona fide ripoff to many RAM owners who paid extra money for it.
I've read a few were going to try to add a capacitor to the sub to maybe cut out the frequencies above 50-60Hz, which should help. However, if it is like the sub that was in my 2019, it's a triple voice coil driver, with dual voice coils for the bass response, and a single voice coil for the ANC. If anyone has had success doing this, I'd really like to know if you were able to do it and not effect the ANC. I had to unplug the sub in my 2019 when I was using the aftermarket system, and I was not crazy about the exhaust noise, farts, etc that I had to put up with... the sub portion of the ANC really tamed that noise well.
I filed an official complaint with customer care, but we need others to do the same. They did tell me there were no updates available for my vehicle.
Regards,
Sonnie