SD Rebel
Spends too much time on here
That is good news.
Let's hope someone from my home dealership actually picks up the phone or calls me back so I can get the process started.
Why do dealerships have to suck so bad? I don't understand why they call it a "service department" when that is the one thing you seem to never receive.
Welcome to the world of last place rated Stellantis dealership service. Their whole portfolio of dealerships are rated last in dealership service these last few years for good reason. That is why I do my own oil changes, I don't trust them to do it. This is the only new vehicle I've owned where I was too afraid to let the dealership do it. Luckily it's been rock solid these last 3 years.
Just trying to get my recall floormats done has been a hair pulling exercise in futility. Whereas I take our new Toyota to the dealership and it's freaking like night and day. The most basics of customer service like calling back on time and taking my concerns seriously is something RAM dealerships should try to follow.