RamCares
Spends too much time on here
Looks like I should have started on this thread. ( New member) I am having the same step issues with my new 2020 limited so FCA has not fixed the software yet. My dealer said they never heard of this problem. ( TYPICAL dealer responce) so until they upgrade the software I will wait until the steps are up before starting.
I agree this is a problem......not programmed properly. I had an F150 Platinum with the same style steps and as soon as door was closed the steps would begin to retract. Also, I was able to program the steps to remain extended (temporarily) for washing or whatever reason, and as soon as ignition was hit the steps would close to default position.
Hi @Guzzibob & @JAram20 - If you address this with your dealers, we would like to escalate your situation to a Case Manager which will provide the dealership and yourself with an individual who will review your concern, then assist you and the dealership in exhausting all available resources to have the concern addressed and resolved. Please do not hesitate to follow up via PM.
Mark
RamCares