Defect part behind steering wheel

[Alex2014]

There is a defective part behind the steering wheel near the clock spring that cause rattle and grinding noise. Please someone have the name or number of the part. I needed to help the technician to fix my truck. It’s an error by the manufacture in the construction of that part.

 

[19RamLimited]

Clock spring?

 

[Neurobit]

Confused as well. Can you explain in a little more detail?

 

[Alex2014]

Confused as well. Can you explain in a little more detail?

Ok, I have a rattle and a grinding noise behind my steering wheel. Technician replace sway bar links and the rack and pinion it’s ok. Searching in the forum Grinding noise I found a member with the same issue and say that replace the clock spring but the problem was a piece near then. I’m try to contact but do not respond. If your steering work fine with no rattle or grinding when you turning don’t worry.

 

[Alex2014]

Clock spring?

Ok, I have a rattle and a grinding noise behind my steering wheel. Technician replace sway bar links and the rack and pinion it’s ok. Searching in the forum Grinding noise I found a member with the same issue and say that replace the clock spring but the problem was a piece near then. I’m try to contact but do not respond. If your steering work fine with no rattle or grinding when you turning don’t worry.

 

[j517]

What is the clock spring pic pls

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[stevj]

The clockspring is the thing in the steering wheel assembly that allows you to turn your steering wheel lock to lock and maintain electrical connections with the air bag and all those neat buttons around the steering wheel. It's called a clockspring because that's what it looks like on the inside.
See the video here .

Steve

 

[spaightlabs]

I thought this was gonna be a 'loose nut behind the steering wheel' thread.

 

[Diamondback]

straight from a Google search : RAM 1500 CLOCKSPRING

 

[Alex2014]

What is the clock spring pic pls

Sent from my SM-T830 using Tapatalk

Hi, if you do not have this problem don’t worry.

 

[Diamondback]

There is a defective part behind the steering wheel near the clock spring that cause rattle and grinding noise. Please someone have the name or number of the part. I needed to help the technician to fix my truck. It’s an error by the manufacture in the construction of that part.

Why would you need to help the tech? He has DealerConnect and can look up the part himself - it even has photos AND and Recall/TSB/ or STAR case regarding your issue ..

Safety Recall V29.pdf

Shared with Dropbox

www.dropbox.com

Hi, if you do not have this problem don’t worry.

We are trying to assist you .. let's help him learn as well ..

We have no information regarding your vehicle as your signature is empty. Maybe you have a 4th gen and we are all lost to your request? We can only guess that you are referring to a DT (2019 New) ..

There was a known issue regarding the Intermediate shaft (which isn't next to the clockspring) which was "grinding"
There is a DAMPER (part 68306867AC ) But I haven't seen one of those being replaced (yet)
Is the upper or lower plastic portions (shroud) of the column rubbing and you feel like it is a grinding noise?

for 2019 Ram 1500 | SoCal Mopar Direct

www.socalmopardirect.com

 

[19RamLimited]

This guy is over seas So I am guessing he has no dealer help there

 

[j517]

Well his **** can crash and burn freaking disrespectful I though the purpose of these post was to help each other with issues freaking guy gets all pissy and disrespectful

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[Rick J]

Well his **** can crash and burn freaking disrespectful I though the purpose of these post was to help each other with issues freaking guy gets all pissy and disrespectful

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I'm going to give him the benefit of the doubt. English is clearly his second language and he may not mean for his posts to sound as disrespectful as they do.

 

[bcliu430]

Bump. I have a 2021 RAM Laramie. And I just have my clock spring ordered today (it takes 1-2 months to ship to local dealership). I am surprised that this is not fixed after two years.

 

[RamCares]

Bump. I have a 2021 RAM Laramie. And I just have my clock spring ordered today (it takes 1-2 months to ship to local dealership). I am surprised that this is not fixed after two years.

I sincerely regret to hear this, @bcliu430. If it would be of interest, please know that our team is a private message away and more than willing to escalate a case on your behalf so that a specialist can work alongside your dealer to get the part in as soon as possible.

Mark
RamCares

 

[OldMarine]

maybe he forgot to set his clock back in spring?.....

 

[ShafferDB]

Bump. I have a 2021 RAM Laramie. And I just have my clock spring ordered today (it takes 1-2 months to ship to local dealership). I am surprised that this is not fixed after two years.

I just got a 2021 Laramie as well, I have the metallic vibration in the steering wheel area on rough spots at highway speeds. I’m scouring these forums for a fix. I can’t believe a $60k truck is doing this with 350mi.

 

[RamCares]

I just got a 2021 Laramie as well, I have the metallic vibration in the steering wheel area on rough spots at highway speeds. I’m scouring these forums for a fix. I can’t believe a $60k truck is doing this with 350mi.

Hello @ShafferDB

Sorry to hear that! If you would like additional assistance regarding this, please feel free to message our team with some additional details.

Hannah
Ram Cares

 

[Jriggs172]

Bump. I have a 2021 RAM Laramie. And I just have my clock spring ordered today (it takes 1-2 months to ship to local dealership). I am surprised that this is not fixed after two years.

I have a 2021 ram Laramie as well I'm having a similar issue and just wanted to check if yours was ever fixed.?