Dash Cluster

[sjeagles609]

Who else is waiting for a dash cluster? Had my 2025 Laramie for 11 days before taken in for numerous electrical issues, that the dealership claims is due to dash cluster. Truck has been sitting at dealership since 5/27 waiting for the dash cluster that was supposed to have arrived on 6/23 however either @RamCares lied or part got lost in shipping. There is no answer from the @RamCares Case Managers. I have spent more time in my rental GMC Sierra then I have my 2025 Laramie. There is no end in sight and RAM definitely doesn't CARE!!!

 

[RamCares]

Who else is waiting for a dash cluster? Had my 2025 Laramie for 11 days before taken in for numerous electrical issues, that the dealership claims is due to dash cluster. Truck has been sitting at dealership since 5/27 waiting for the dash cluster that was supposed to have arrived on 6/23 however either @RamCares lied or part got lost in shipping. There is no answer from the @RamCares Case Managers. I have spent more time in my rental GMC Sierra then I have my 2025 Laramie. There is no end in sight and RAM definitely doesn't CARE!!!

Hi @sjeagles609

This is regretful to hear and not the experience we'd want for you to have. Our team would like to take a further look into this matter for you. Please send us a private message with details of your concern. Thank you.

Gia
Ram Cares