CarPlay and Amazon music

tcw3628

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Does anyone use Amazon music through CarPlay? I am having an issue where only limited selections will load. For example, if I select Artists, only artists A-F will load. If I select songs, only songs starting with A-D load. I can’t get any selections in the back half of the alphabet.
 

RamRebel19

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I use Amazon music from my iPhone and haven't had any problems. I usually just play my songs on shuffle from my library though. I don't have enough use of the online streaming on it to have any input on issues.
 

tcw3628

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Trying again to see if anyone else has seen this. I still have this issue.
 

reigninslayer

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I had this same issue with Amazon Music and CarPlay with my '17 Chevy Colorado. Never could figure it out. Unfortunately I no longer use Amazon Music so I cannot confirm or deny the issue in my '19 Ram 1500.
 

Gen3CoupeTX

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That same thing happens in my 2019; iPhone / CarPlay and Amazon music ... Exactly as you described. From the truck screen, I can only see the first portion of Albums, Artists, Songs. So when I want to play Motley Crue instead of AC/DC, I have to drive it from my phone screen.
 

tcw3628

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That same thing happens in my 2019; iPhone / CarPlay and Amazon music ... Exactly as you described. From the truck screen, I can only see the first portion of Albums, Artists, Songs. So when I want to play Motley Crue instead of AC/DC, I have to drive it from my phone screen.
Exactly. And I have a feeling Apple and Amazon will just point fingers at each other. But I’m trying to contact them anyways.
 

ant0064

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Well you guys are ahead of the game versus where I am. How do you even access artists/songs/albums with Amazon Music using Android Auto? It remains a mystery on how I can actually use my gigantic, "technologically advanced" screen to actually play my own music library without scrolling and selecting songs with my phone via bluetooth. My iPod no longer works because it's not supported in the truck, and I've tried a flash drive with no success. 2019. I guess no one plays music if they aren't streaming it...at least there's a CD player though (strong sarcasm).
 

Gen3CoupeTX

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Exactly. And I have a feeling Apple and Amazon will just point fingers at each other. But I’m trying to contact them anyways.
TCW, thought I'd come back to this thread and mention mine is working as I'd expect it to now ... Combination of CarPlay / iPhone and Amazon Music. No idea on Android since I don't use that. I originally said my truck's screen was just showing the first handful of Artists and Albums, meaning I'd have to use my phone to get to the titles later in the alphabet.

I needed to update my iPhone IOS for work, and I also updated all the Apps. Since then, I can do pretty much anything I'd normally do on Amazon Music via the truck's 8.4 screen. I can see everything from AC/DC to ZZ Top now, scroll through it all on the truck screen. Extra bonus ... Waze also shows my actual speed on screen now, didn't before.
 

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