TexasDrone
Active Member
- Joined
- May 8, 2019
- Messages
- 158
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Just got an alert from Carfax about Bedsteps. See attached:
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Sent from my iPhone using Tapatalk
Haven't got one for that yet .. I know they stopped selling them but was told that it is because it would puncture the fuel tank during a rearend collision.
I recieved the same recall for the bed step on my truck but no parts are available yet. I also recieved a recall for the transmission valve but I was told by 3 ram dealerships that they are only fixing it on unsold vehicles. When I called FCA, they said they can't force the dealership to fix it. I was also told that the bed step probably won't be fixed or replacedJust got an alert from Carfax about Bedsteps. See attached:
Sent from my iPhone using Tapatalk
I recieved the same recall for the bed step on my truck but no parts are available yet. I also recieved a recall for the transmission valve but I was told by 3 ram dealerships that they are only fixing it on unsold vehicles. When I called FCA, they said they can't force the dealership to fix it. I was also told that the bed step probably won't be fixed or replaced
I recieved the same recall for the bed step on my truck but no parts are available yet. I also recieved a recall for the transmission valve but I was told by 3 ram dealerships that they are only fixing it on unsold vehicles. When I called FCA, they said they can't force the dealership to fix it. I was also told that the bed step probably won't be fixed or replaced
We have already contacted Ram. We were told that they could not make the dealership fix it. The dealership informed us that they were instructed to only fix unsold vehicles.We can help with W03 for the transmission valve. Parts are available and have been for a couple months. Send us a PM with your VIN and dealer so we can get your appointment set up.
Kaitlin
Ram Cares
We have already contacted Ram. We were told that they could not make the dealership fix it. The dealership informed us that they were instructed to only fix unsold vehicles.
We spoke with someone at Ram last Monday and a case was created but we haven't heard back. San Antonio, San Marcos and New Braunfels dealerships are all saying that they don't have the part and can not get it. If this is untrue, then whoever is looking into our case right now can email or call and let us knowA couple months ago they were told to fix unsolds first but it has changed since then.
We can set it up for you, there are parts available now.
Kaitlin
Ram Cares
So the new part number that should be installed is: 82215289AG ?A couple months ago they were told to fix unsolds first but it has changed since then.
We can set it up for you, there are parts available now.
Kaitlin
Ram Cares
We spoke with someone at Ram last Monday and a case was created but we haven't heard back. San Antonio, San Marcos and New Braunfels dealerships are all saying that they don't have the part and can not get it. If this is untrue, then whoever is looking into our case right now can email or call and let us know