5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

  • We have been battling an on and off issue with registration verification emails not being sent out with certain users. We have finally got the issue resolved so if you have tried registering for the site but have not received a verification email, just request another verification email when you log in and you should now receive it. If you still don't receive the verification email, send us an email at [email protected] and we will get it resolved for you. Thanks!

Bed Step Recall

TexasDrone

Active Member
Joined
May 8, 2019
Messages
158
Reaction score
124
Just got an alert from Carfax about Bedsteps. See attached:
e6f1286c7d4b90063b4673bc300a84a8.png



Sent from my iPhone using Tapatalk
 

Diamondback

Ram Guru
Joined
Jun 9, 2019
Messages
1,249
Reaction score
553
Location
Midwest
Haven't got one for that yet .. I know they stopped selling them but was told that it is because it would puncture the fuel tank during a rearend collision.
 

Diamondback

Ram Guru
Joined
Jun 9, 2019
Messages
1,249
Reaction score
553
Location
Midwest
Yeah .. mine came from the factory as well.
Haven't remembered to look into it .. the Original Poster would have to see if he got his from the dealer or as an aftermarket part.
 

Ellisstrong

Ram Guru
Joined
Sep 18, 2018
Messages
1,814
Reaction score
930
Location
Atlanta Ga area
My original purchased OEM bed step had a recall on it but that was the AB version. I had it replaced with the latest I think AG version a couple of months ago
 

TexasDrone

Active Member
Joined
May 8, 2019
Messages
158
Reaction score
124
Mine was OEM from factory as well.


Sent from my iPhone using Tapatalk
 

Diamondback

Ram Guru
Joined
Jun 9, 2019
Messages
1,249
Reaction score
553
Location
Midwest
I did see the "AG" version recently. I'll have to crawl under mine to see if there is a sticker. (Mine was built JULY 2019)
 

Diamondback

Ram Guru
Joined
Jun 9, 2019
Messages
1,249
Reaction score
553
Location
Midwest
The center one isn't close to the fuel tank, but it was make sense.
I don't like (and have submitted items to FCA) how mine slams against the driver side muffler when stowing. I was going to remove it and grind down the "pointed" bit and make more clearance. But, that was when my parts dept. told me about the whole situation. I haven't had time to look deeper into it :(
 

Dawn

Active Member
Joined
Sep 28, 2019
Messages
27
Reaction score
12
Just got an alert from Carfax about Bedsteps. See attached:
e6f1286c7d4b90063b4673bc300a84a8.png



Sent from my iPhone using Tapatalk
I recieved the same recall for the bed step on my truck but no parts are available yet. I also recieved a recall for the transmission valve but I was told by 3 ram dealerships that they are only fixing it on unsold vehicles. When I called FCA, they said they can't force the dealership to fix it. I was also told that the bed step probably won't be fixed or replaced
 

RamCares

Spends too much time on here
Joined
May 3, 2018
Messages
3,649
Reaction score
1,181
Location
Michigan
I recieved the same recall for the bed step on my truck but no parts are available yet. I also recieved a recall for the transmission valve but I was told by 3 ram dealerships that they are only fixing it on unsold vehicles. When I called FCA, they said they can't force the dealership to fix it. I was also told that the bed step probably won't be fixed or replaced

We can help with W03 for the transmission valve. Parts are available and have been for a couple months. Send us a PM with your VIN and dealer so we can get your appointment set up.

Kaitlin
Ram Cares
 

RamCares

Spends too much time on here
Joined
May 3, 2018
Messages
3,649
Reaction score
1,181
Location
Michigan
I recieved the same recall for the bed step on my truck but no parts are available yet. I also recieved a recall for the transmission valve but I was told by 3 ram dealerships that they are only fixing it on unsold vehicles. When I called FCA, they said they can't force the dealership to fix it. I was also told that the bed step probably won't be fixed or replaced

We can help with W03 for the transmission valve. Parts are available and have been for a couple months. Send us a PM with your VIN and dealer so we can get your appointment set up.

Kaitlin
Ram Cares
 

Dawn

Active Member
Joined
Sep 28, 2019
Messages
27
Reaction score
12
We can help with W03 for the transmission valve. Parts are available and have been for a couple months. Send us a PM with your VIN and dealer so we can get your appointment set up.

Kaitlin
Ram Cares
We have already contacted Ram. We were told that they could not make the dealership fix it. The dealership informed us that they were instructed to only fix unsold vehicles.
 

RamCares

Spends too much time on here
Joined
May 3, 2018
Messages
3,649
Reaction score
1,181
Location
Michigan
We have already contacted Ram. We were told that they could not make the dealership fix it. The dealership informed us that they were instructed to only fix unsold vehicles.

A couple months ago they were told to fix unsolds first but it has changed since then.
We can set it up for you, there are parts available now.

Kaitlin
Ram Cares
 

Dawn

Active Member
Joined
Sep 28, 2019
Messages
27
Reaction score
12
A couple months ago they were told to fix unsolds first but it has changed since then.
We can set it up for you, there are parts available now.

Kaitlin
Ram Cares
We spoke with someone at Ram last Monday and a case was created but we haven't heard back. San Antonio, San Marcos and New Braunfels dealerships are all saying that they don't have the part and can not get it. If this is untrue, then whoever is looking into our case right now can email or call and let us know
 

lasani1121

Active Member
Joined
Aug 1, 2019
Messages
53
Reaction score
44
A couple months ago they were told to fix unsolds first but it has changed since then.
We can set it up for you, there are parts available now.

Kaitlin
Ram Cares
So the new part number that should be installed is: 82215289AG ?
 

RamCares

Spends too much time on here
Joined
May 3, 2018
Messages
3,649
Reaction score
1,181
Location
Michigan
We spoke with someone at Ram last Monday and a case was created but we haven't heard back. San Antonio, San Marcos and New Braunfels dealerships are all saying that they don't have the part and can not get it. If this is untrue, then whoever is looking into our case right now can email or call and let us know

Hi Dawn, to my knowledge parts are not available yet.

Kaitlin
Ram Cares
 

Users who are viewing this thread

Top