What's new
By:
5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Backup Camera Unavailable...why?

C

cobrar97

Active Member
Joined
Feb 28, 2019
Messages
90
Reaction score
40
Points
18
Age
45
I have a 2019 Limited with less that 3000 miles. Today, when I put it in reverse, I got a blue-screen that said "Backup Camera Unavailable". Trying again results in the same thing.
Any ideas what's happened or how to correct it (besides taking it to Ram)? I've seen that this "electronics issues" sometimes can be easily fixed.
 
cobrar97 said:
I have a 2019 Limited with less that 3000 miles. Today, when I put it in reverse, I got a blue-screen that said "Backup Camera Unavailable". Trying again results in the same thing.
Any ideas what's happened or how to correct it (besides taking it to Ram)? I've seen that this "electronics issues" sometimes can be easily fixed.
Click to expand...

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
RamCare
 
Mine stop working this afternoon. I also got the blue screen. Was there an update that got pushed to the radio?
 
I made an appointment at the dealer, and mine started working again 3 days later (before my appointment). Hopefully you have the same luck.

ibang1 said:
Mine stop working this afternoon. I also got the blue screen. Was there an update that got pushed to the radio?
Click to expand...
 
Crazy, started up the truck this morning and the first thing I did was to put the truck in reverse and sure enough my backup camera is now working again!

I hope this was just a glitch.
 
ibang1 said:
Crazy, started up the truck this morning and the first thing I did was to put the truck in reverse and sure enough my backup camera is now working again!

I hope this was just a glitch.
Click to expand...

Mine did today too. I have a 20’ Limited with 8k miles. ! 74k truck before rebates and this is what you get! Come’on man!


Sent from my iPhone using Tapatalk
 
Happened to me a few days ago. Checked fuses, and removed tailgate cover to look connections over. Called the dealer and made an appointment for the 28th. Only 3500 miles on the truck.
 
whoa...guys, I had the same thing happen on my 2019 also 2 days ago. the cure for me was to simply go into the settings mode, and do a "reset to factory defaults". BOOM! fixed.
 
OldMarine said:
whoa...guys, I had the same thing happen on my 2019 also 2 days ago. the cure for me was to simply go into the settings mode, and do a "reset to factory defaults". BOOM! fixed.
Click to expand...
When you did that, were there any other things that changed?

Best regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 053750 miles.
 
Here is the fix for this I posted it a week ago

2021 Backup Camera Dead
r.tapatalk.com

2021 Backup Camera Dead

I bought a 2021 Longhorn Limited Edition 2 weeks ago. Backup camera is dead. Took it to dealer, they are ordering a new camera. TWO WEEKS OLD WITH 700 MILES!!!! Are you FREAKING KIDDING ME???????
r.tapatalk.com r.tapatalk.com
 
Dusty1948 said:
When you did that, were there any other things that changed?

Best regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 053750 miles.
Click to expand...
Hi Dusty! Nothing changed that I am aware of. My preset radio stations were still there, which kind of surprised me, and there is no noticeable changes in anything else. My symptoms were: I got in the truck, it started normally, then shifted into reverse, and got the half blue screen saying "camera unavailable", backed out of driveway, into drive and off I went, then noticed the radio was cutting out every 3 seconds, for 1 second. Got home, and did the reset to factory default option under the "settings" menu, with truck in "run" position, but engine not running, then shut off, restarted and voila! back to normal.
 
HELLO! I HAVE THE SAME PROBLEM WITH THE REAR CAMERA. BLACK SCREEN WHEN ENGAGED IN REVERSE GEAR. AS I UNDERSTAND FROM READING DIFFERENT FORUMS, IF THE SCREEN IS BLUE THEN IT IS A PROBLEM WITH THE HEAD UNIT, IF THE SCREEN IS BLACK THEN IS A PROBLEM WITH THE CAMERA OR WIRES
 
The day before yesterday I removed the cover on the back door to gain access to the camera, disconnected the contacts and connected them again. The camera started working. But it worked until today. And again the black screen. Today I'll check the wiring connection under the back door. Something I think is bad electrical contact on the connections
 
Оpening and closing the back door hard helps turn on the camera. This means it's a bad contact
 
You must log in or register to reply here.

Users who are viewing this thread

Total: 1 (members: 0, guests: 1)

Site Vendors

https://www.jasonlewisautomotive.com/

Staff online

Members online

Total: 740 (members: 28, guests: 712)
Back
Top