Backup Camera Unavailable...why?

[cobrar97]

I have a 2019 Limited with less that 3000 miles. Today, when I put it in reverse, I got a blue-screen that said "Backup Camera Unavailable". Trying again results in the same thing.
Any ideas what's happened or how to correct it (besides taking it to Ram)? I've seen that this "electronics issues" sometimes can be easily fixed.

 

[jdefoe0424]

Welcome to the club, hopefully it will be as intermittent for you as it is for me...There are other here on the forum that have complained to their dealer enough and they have replaced the back up camera and it has solved their issues.
There's a few other threads around here about it. Second one is the camera replacement
https://5thgenrams.com/community/threads/back-up-camera.1698/
https://5thgenrams.com/community/th...mittent-pauses-in-audio-for-all-sources.3822/

 

[RamCares]

I have a 2019 Limited with less that 3000 miles. Today, when I put it in reverse, I got a blue-screen that said "Backup Camera Unavailable". Trying again results in the same thing.
Any ideas what's happened or how to correct it (besides taking it to Ram)? I've seen that this "electronics issues" sometimes can be easily fixed.

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
RamCare

 

[ibang1]

Mine stop working this afternoon. I also got the blue screen. Was there an update that got pushed to the radio?

 

[cobrar97]

I made an appointment at the dealer, and mine started working again 3 days later (before my appointment). Hopefully you have the same luck.

Mine stop working this afternoon. I also got the blue screen. Was there an update that got pushed to the radio?

 

[ibang1]

Crazy, started up the truck this morning and the first thing I did was to put the truck in reverse and sure enough my backup camera is now working again!

I hope this was just a glitch.

 

[Okie2111]

Crazy, started up the truck this morning and the first thing I did was to put the truck in reverse and sure enough my backup camera is now working again!

I hope this was just a glitch.

Mine did today too. I have a 20’ Limited with 8k miles. ! 74k truck before rebates and this is what you get! Come’on man!


Sent from my iPhone using Tapatalk

 

[rjm752]

Happened to me a few days ago. Checked fuses, and removed tailgate cover to look connections over. Called the dealer and made an appointment for the 28th. Only 3500 miles on the truck.

 

[OldMarine]

whoa...guys, I had the same thing happen on my 2019 also 2 days ago. the cure for me was to simply go into the settings mode, and do a "reset to factory defaults". BOOM! fixed.

 

[Dusty1948]

whoa...guys, I had the same thing happen on my 2019 also 2 days ago. the cure for me was to simply go into the settings mode, and do a "reset to factory defaults". BOOM! fixed.

When you did that, were there any other things that changed?

Best regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 053750 miles.

 

[captainzombie]

Here is the fix for this I posted it a week ago

2021 Backup Camera Dead

2021 Backup Camera Dead

I bought a 2021 Longhorn Limited Edition 2 weeks ago. Backup camera is dead. Took it to dealer, they are ordering a new camera. TWO WEEKS OLD WITH 700 MILES!!!! Are you FREAKING KIDDING ME???????

r.tapatalk.com

 

[OldMarine]

When you did that, were there any other things that changed?

Best regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 053750 miles.

Hi Dusty! Nothing changed that I am aware of. My preset radio stations were still there, which kind of surprised me, and there is no noticeable changes in anything else. My symptoms were: I got in the truck, it started normally, then shifted into reverse, and got the half blue screen saying "camera unavailable", backed out of driveway, into drive and off I went, then noticed the radio was cutting out every 3 seconds, for 1 second. Got home, and did the reset to factory default option under the "settings" menu, with truck in "run" position, but engine not running, then shut off, restarted and voila! back to normal.