Apple play Issues with 2019 Ram 1500

[eBuckeye]

Apple play has worked fine first 2 months. Last week just stopped. I have changed cords, reset system, deleted phone sync and re-sync still not lusk. Dealership looked at vehicle said must be my phone. I made changes on phone per Apple. Still no connection.

 

[FirstTimeRamDriver]

I just took delivery today and it’s working great.

 

[blownout1500]

Apple play has worked fine first 2 months. Last week just stopped. I have changed cords, reset system, deleted phone sync and re-sync still not lusk. Dealership looked at vehicle said must be my phone. I made changes on phone per Apple. Still no connection.

@RamCares look it’s getting worse... sooner or later FCA will need to address this

 

[Ortiz7983]

CarPlay has been working for me since day one without any hiccups.

 

[SpeedyV]

CarPlay has been working for me since day one without any hiccups.

Ditto.

 

[RamCares]

Apple play has worked fine first 2 months. Last week just stopped. I have changed cords, reset system, deleted phone sync and re-sync still not lusk. Dealership looked at vehicle said must be my phone. I made changes on phone per Apple. Still no connection.

Hi eBuckeye,
We're very sorry to hear about this. We understand how frustrating this may be. Please send us a private message and we'll be happy to look into this for you.
Lydia
Ram Social Care Specialist

 

[Drillerr]

Possibly a dumb question, but have you tried turning off your iPhone and turning it back on? I had a similar issue and it was solved by powering down the iPhone.

 

[Dgulia]

I took the Truck in for Apple carplay issues, dealer updated the software and now no Apple Car Play at all. It doesn't even see the Uconnect under carplay settings.
Dealer asked me to bring it back and drop it off for a day.
Before the update at least it will connect to Apple Car Play at least 50 percent of the time. After the update it doesn't connect at all.

 

[blownout1500]

Possibly a dumb question, but have you tried turning off your iPhone and turning it back on? I had a similar issue and it was solved by powering down the iPhone.

I took the Truck in for Apple carplay issues, dealer updated the software and now no Apple Car Play at all. It doesn't even see the Uconnect under carplay settings.
Dealer asked me to bring it back and drop it off for a day.
Before the update at least it will connect to Apple Car Play at least 50 percent of the time. After the update it doesn't connect at all.

My problem ended up being that “phone mirroring” was unchecked in the “projection manager” app. For the moment mine is working again

 

[Dgulia]

How do you turn that app on

 

[blownout1500]

How do you turn that app on

Projection Manager should be one of the apps on your uconnect “Apps” screen in the truck

 

[Ortiz7983]

I took the Truck in for Apple carplay issues, dealer updated the software and now no Apple Car Play at all. It doesn't even see the Uconnect under carplay settings.
Dealer asked me to bring it back and drop it off for a day.
Before the update at least it will connect to Apple Car Play at least 50 percent of the time. After the update it doesn't connect at all.

Would they be giving you a loaner car?

 

[Dgulia]

Taking it back on 28th