Another Leaking Rear Cab (looking for input before dealer picks it up to “fix”)

[RamCares]

May I do the same Lex? My 2019 has been fine for years, but this week my wife pointed out water stains on the headliner in both corners by the rear windows. I would like to know what the TSB covers, if being out of warranty matters or not, etc.

Hi tdager,

Please send us a private message and we'd be happy to further discuss and get you connected to a specialist for some additional assistance! Please include the last 8 of your VIN.

Lex
Ram Cares

 

[donnytobey07]

I am having the rear window leak on a 2020 ram (61k miles) with a crack on the plastic frame. Everyone that I have talked to has told me that its not covered and my warrantee is up. I find it strange that ram will not work with people on this. The dealership wouldn't even try for me so now I have to live with possibly more damage from the leak. I have an e-torque so its a risk with a battery behind the back seat. How can ram make so many vehicles knowing that this is happening and not fully support this fix at their cost? I will not buy from my local dealership or purchase another ram truck because of this issue being so wide spread and nobody willing to work with me.

 

[RamCares]

Hello Donny,

We are sorry to hear about this. Have you tried reaching out to other dealers in your area for assistance? You can see all those near you here: Find a Ram Dealership Near You | Ram Trucks. If you end up moving forward with repairs through a dealer, please reach out to us via private message, so we can further support you at that time.

Lex
Ram Cares

I am having the rear window leak on a 2020 ram (61k miles) with a crack on the plastic frame. Everyone that I have talked to has told me that its not covered and my warrantee is up. I find it strange that ram will not work with people on this. The dealership wouldn't even try for me so now I have to live with possibly more damage from the leak. I have an e-torque so its a risk with a battery behind the back seat. How can ram make so many vehicles knowing that this is happening and not fully support this fix at their cost? I will not buy from my local dealership or purchase another ram truck because of this issue being so wide spread and nobody willing to work with me.