I have had some very bad sales guys also however I do get one every now and then that knows their stuff. I love how they have you walking in circles around the parking lot because they do not know where the vehicles they are looking for are located. I think there is always one "truck guy" in sales that you will sometimes get transferred over to when the regular sales guy figures out I know he is full of b.s.:
Dealer 1: RAM - Young man had a good personality but did not know much. Walked around the lot for an hour before he sent me to the "truck guy" who was much more knowledgeable
Dealer 2: Ford - Salesman was not great, may have been stoned and not super knowledgeable
Dealer 3: GM - Guy was, for lack of better term, not very competent. Asked to see a Sierra SLT and he shows me a Silverado LT. Test drove it and left fairly quickly.
Dealer 4: RAM - Walked into showroom and nobody wanted to help us. Couple people milling around could not be bothered. One person finally started helping us and proved incompetent and disinterested. Another customer distracted him away from us and so we walked around the lot on our own then left.
Dealer 5: RAM - Nice guy but complete, for lack of better term, idiot. Did not know beans from rice. He did know that "some Oakland quarterback just bought a Trackhawk" lol (I assume Derrick Carr who did not care much about scrutinizing the details). He did not know prices, colors, nothing.
Dealer 6: RAM - Dealt purely over the phone with fairly competent person. Although I still knew more about the vehicles, he was willing to work with me on the price and paid attention to our needs until it got figured out and deal done.
In my area you have a lot of people buying vehicles in general so I think the sales come somewhat easy for them. I also think many of the newer sales people know that this job is just temporary and therefore do not dive into the research. They are flat out not "car guys/gals". Frustrating experience when someone is shelling out this kind of money. It is like calling for customer support and being connected to some call center internationally to someone not listening to you and just following a script and making you repeat everything twenty times and not give any help...but that's another topic.