Latest update as of 6/28/2024, 11:00 AM CST
I received a call from Stellantis Customer Care & Experience, Executive Referrals Manager, inquiring about my issue. Stellantis's manager stated that he would contact the service and get a detailed report on this check engine light issue and cover my driving costs while my truck was in service. Also, the manager has stated that he will call me back on Monday with the next steps.
I think I got through, and the system is bothered by the fact that I've Tweeted several public statements tagging Stellanis corporate and #RAMfail, as well as their entire executive team.
I hate to complain, but I need to eat.
Also, Stellantis was especially concerned that the truck was released back to me the first time I dropped it off with stored (not active) misfiring codes without a comprehensive resolution. I hope nobody gets fired cuz it is getting nasty.