I purchased a brand new 2021 Dodge Ram Laramie after a couple of months I started having issues. My truck has been in service for a week and 2 days. below message is what I received from my service advisor,
**The vehicle would not start, no lights would come on.
Was
able to jump the vehicle and move it. The vehicle had
multiple loss of communication DC's with the
Transmission
Control Module, Trailer Brake module, and the
Electronic
Shift Module. Tested the battery with the GR8 and the
battery tested good. Checked all fuses in the PDC and
the
interior PDC. Found a common connector for all three
modules
(XY322). Located on the passenger front foot well
underneath
the dash. Moved the connector around and the DTCs
returned.
Disconnected and found pin 21 to the CAN network was
bent.
Contacted star to locate a terminal repair kit. The repair
kit is still in production and there is no ETA on parts arrival.
Any advice or recommendations would be greatly appreciated.
-B.C
**The vehicle would not start, no lights would come on.
Was
able to jump the vehicle and move it. The vehicle had
multiple loss of communication DC's with the
Transmission
Control Module, Trailer Brake module, and the
Electronic
Shift Module. Tested the battery with the GR8 and the
battery tested good. Checked all fuses in the PDC and
the
interior PDC. Found a common connector for all three
modules
(XY322). Located on the passenger front foot well
underneath
the dash. Moved the connector around and the DTCs
returned.
Disconnected and found pin 21 to the CAN network was
bent.
Contacted star to locate a terminal repair kit. The repair
kit is still in production and there is no ETA on parts arrival.
Any advice or recommendations would be greatly appreciated.
-B.C
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