I bought a 2021 Longhorn Limited Edition 2 weeks ago. Backup camera is dead. Took it to dealer, they are ordering a new camera. TWO WEEKS OLD WITH 700 MILES!!!! Are you FREAKING KIDDING ME???????
This may be the glass 1/2 full vs 1/2 empty approach.
It is good that it doesn't work, it will be replaced. I've had a few occasions where it stopped and came back. On top of that my 8.4 Nav crapped out and 1 1/2 years of destinations are gone along with the back up camera, but came back the next day.
Dealership response was the system is up to date and nothing they can do at this point, hopefully it stops working altogether before I have another 1 1/2 years of destinations.
Think of the Ram as your child, still love them despite behavior you are not happy with. BMW motorcycles have taught me "ownership theory" - price you pay for some of the things that make you happy (just not 100% of the time).