HeavyMetalHauler
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- Dec 15, 2020
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I’m curious…what dealership is Mike McDonald with? And who was the first dealer?
Mike is with FCA corporate.
I’m curious…what dealership is Mike McDonald with? And who was the first dealer?
I understand that…would like to know the name of the dealers for those of us who live in or routinely travel through Dallas. Most members will avoid them like the plague for such faulty service work.Mike is with FCA corporate.
DING DING DINGI will NEVER take a car to Grapevine Ram Dealer. FYI.
Wow man that is crazy. Unfortunately there are too many bad dealers and bad dealer service departments out there.I am not going to do that. After my issue, Mike Mcdonald got me a really good warranty on my vehicle. Lets just say I dont have to put a wrench on my vehicle for a while.
The other dealer I took my truck to, replaced the engine under 10 days, had a loaner for me and fixed several issues grapevine forgot to check. Like my swapbar ends were not tightened, they tore a cv axle boot and didnt top off my AC. All resolved by new dealer.
Only issue I had with new dealer was the connector going to thd 4wd actuator wasnt fully seated and it threw 3 codes as a result of it. A slight push in the connector, heard a click and all the codes vanished.
I realize my experience is not typical. It was more of a bad dealership.
Find another dealer that will give you a loaner.Well now I"m a bit upset. I guess because the engine failed and theres a two week back-order on the engine. The dealer does not give out loaners. FCA said I would have to rent a vehicle on my own and they *MAY* reimburse me for it.
‘91, had just pulled the motor to do it up -annnd was about to lose my license in a few years ()In 1974, I factory ordered a new Cougar with a 351 Cobra Jet engine (Q code for you Ford muscle car guys). With less than 5000 miles on it, a valve let loose, fell into the cylinder causing the piston to crack the block. The dealer questioned whether I had been racing the vehicle. I had not. Ford replaced the engine but it took about a month to get approval, order parts, get the work done and return the car to me. I drove that Cougar for the next seven years without any more problems.
So, Gemlin, hopefully everything will work out well for you!
Gemlin, You seemed to have real tough go of it. I agree, it is not typical. Sounds like a bad dealer. Which makes me wonder if they diagnosed the problem correctly to begin with. I know dealers generally are not replacing engines for the fun of it. Especially when parts are backordered.
However, I did note one major issue with the original post and diagnosis. You and the dealer originally thought it was an exhaust manifold leak. "they checked the bolts but all were tight" The bolts dont crack and break on the 5gens. That was a 4gen thing. However the 5gen do have manifold problems never the less. But since Ram spec'd stronger bolts, the manifolds are cracking or warping and the bolts are not breaking. So you could still have had manifold leak that was dismissed as something severe. And then I worry about the competency as though you had 5 engines, I consider it just 2 because 3 never got you rolling. Because of likely incompetent mechanics and that first dealer.
Hey All,
2019 Ram 1500 here. Has 133k miles on it. Just same issue! Truck has been running great no issues until I got the service engine light and P0308 code. Changed sparkplugs and coil packs but still continued getting P0308. Took to dealership to be checked. Told I have an internal engine failure and I need a new engine. When asking for more details, Was told this is a VERY COMMON issue with RAMS and the lifters. Being told I will have to pay out of pocket because my ext. warranty is over. My problem is if this is a known issue and many are having to get this done. Then surely the manufacturer is aware of the issue! So why have they not done a recall?? I'm out 11k to get this repaired. I have done everything mechanically on time and have records. Think its **** that RAM continues to let this go on.
I sure wish there were a class action lawsuit against FCA for producing a bad engine.