19 Ram "Lemon Law Success"

[RamCares]

Thank you. The issue doesn’t appear to be a dead battery but something else causing the truck to not power up at all. The dealer couldn’t find any codes or any issues while they had it. They flashed and updated the computer hoping that would solve the issue. I won’t know if that solves it until some time with the truck passes.

Thank you for your follow up, Joel. Please let us know if your concerns persist. If this is the case, and you do work with your dealer again, we would be more than happy to escalate a case on your behalf to connect you with a case specialist for an additional layer of support during that process.

Mark
RamCares

 

[Joel-A]

I think I found the issue with my truck being randomly dead. I found a missing nut on one of the positive wire connections at the fuse box in the engine compartment. The positive has a jumper (flat metal not wire) over to the post next to it but there was nothing there to hold it down. It wasn’t flopping around or anything but it could have warped or got some build up under it to cause random loss of power. We’ll see in the next few days if that’s all it was.