12 inch touchscreen won’t save options when restarted.

[DWHILL]

I have a 19 limited. The first week I had the truck I had the media set for half the the touch screen and my phone on the bottom of the split screen. Each time I started the truck it returned to those two settings. Now after the first week when I start the truck it gives me the screen to pick my choice of the top and bottom and does not save what I had last. It annoying does anybody have the fix? I must have changed something.

 

[Twoamen]

There is an over the air update coming through. Mine upgraded this morning. I haven't been able to find a change log, but your problem has been mentioned in past post. There's been a range of glitches in the new system. That's probably with an update already.

 

[limited_19]

mine does the same thing, update hasn't fixed it. I did have the scrolling 5 dots, and the OTA update fixed that. But still won't save ANY settings. So fustrating. Back to the dealership

 

[RamCares]

mine does the same thing, update hasn't fixed it. I did have the scrolling 5 dots, and the OTA update fixed that. But still won't save ANY settings. So fustrating. Back to the dealership

How did your dealer appointment turn out? Send us a direct message as we'd be glad to discuss this further and help however we can.

Jasmine
Ram Social Care Specialist

 

[limited_19]

How did your dealer appointment turn out? Send us a direct message as we'd be glad to discuss this further and help however we can.

Jasmine
Ram Social Care Specialist

'

Sent you a PM

 

[borant]

I did not have this issue before update but now top card is not saved, bottom works fine irrespective of application.

 

[202snowman]

I did not have this issue before update but now top card is not saved, bottom works fine irrespective of application.

Same here, but they have to order me a new system anyway because of the navigation issue, so I'll look again when that comes, but I suspect its a software bug.

 

[Tmcb]

Once I took it out of demo mode and called to set up uconnect, mine started saving. I also had to set up my profile.