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Just picked up my truck. New transmission and (another) new valve body. I can no longer feel the MDS engage/disengage, but very low speed shifting is still rough. Transmission was supposed to take 3-4 weeks to come in, but after opening a Star case, they expedited it and it arrived in two days.
I bought my truck in January. I can still get 96-ish percent back if I cancel now (four months later), but the money goes directly back to the bank and off of the loan.
Additionally, my warranty had a "Lift Kit" box unchecked, so they would not cover anything suspension related if I added a...
Thank you. After I left the original dealership a day or so ago, they said they had another customer come in with the exact same problem and video as well. FCA got involved, and now the original dealership has my truck for a week to see if they can get this diagnosed.
What number are you guys calling to get cases and FCA help? The number I called in the book (866-726-4636) sent me to a person who was no help at all. She basically just called the dealer, and said since they can're replicate it, they can't fix it, videos be damned. I didn't get a case number...
FCA won't help other than telling me to take it to another dealer. They advised videos are not proof, and if they can't replicate it at the dealership, it can't be fixed since it isn't throwing any codes.
I've got an appointment this Saturday with a different dealer. Hopefully they can do...
I was washing the truck the other day, and noticed that both rear doors are jutting out on the very bottom back of the door, near the curve. One side juts out about 1/3". The tops of the doors seem to lean slightly inwards.
The dealer and I checked several (6+) new 1500s on the lot, and over...
Took it in yesterday, and the dealer kept it overnight. They couldn't find any codes and couldn't replicate the issue. They also said that a video doesn't help, because they need to replicate the issue while it's at the dealership or the can't fix it. None of the other videos on Youtube...
I'd like to think that's true, but whenever I take it in, I get one of the following responses from the service department:
"This is a very active transmission"
"Unfortunately, all of our trucks shift this way"
"That's the way it's supposed to feel"
They said their was a TCM update just...
I absolutely hate MDS on my 2019 Ram 1500. The change in exhaust note is night and day, and there is a surge when MDS disengages. It is not smooth at all for my particular vehicle. It should be noted, however, that my truck is currently at the dealer for the 3rd time for transmission issues...
Unfortunately, it happened again for the first time after the valve body replacement. I was driving around and stopped in front of our house (shifted to P). With the engine still running, I waited for the family to get in. I shifted to D, and the car would not go forward. Shifted back and...
Thanks for the information. Two questions:
1) My build date is outside of those ranges and/or my engine does not match. Can I safely assume that the TSBs do not relate to my problem then, or are there cases where the TSB should still be applied?
2) Is there a way to see what TSBs/updates have...
2019 5.7L 4WD w/3.92 gears shifts horribly at low speeds. When in 1st and pressing slightly on the gas, the truck will jerk forward. When letting off the gas, it slows quickly causing a forward jolt. This happens all the way up to 4th gear. Highway speeds seem normal. My older vehicles...
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