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I thought the same thing so I set the device up on the dash and it has an indicator light on it. I even left my key fob away from the truck. The think broadcast a wifi signal and my phone constantly would connect to the wifi signal.
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I have been getting a message saying device not supported so they replaced my head unit. Didn't fix the problem but now I cannot remotely start my truck through the app. Do I need to do something to register this head unit to my account?
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My dealer pulled the back seat and carpet. They actually put silicone over the penetrations through the floor and replaced the shutters. That seems to have fixed the issue for me.
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I have the same issue with dust coming in the back seat somewhere. I took it to a dealer this morning and he mentioned he has 5 trucks he is working on with the same issue. He doesn't know what is going on and neither does Dodge was his statement. He did say it was only the 1500 having the problem.
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