Sec. 45.45.830. Terms of providing documentation, parts, and tools. (a) Except as provided in (b) of this section, a digital product manufacturer shall make available to an independent service provider or owner of the product
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(3) the tools required under
AS 45.45.800 - 45.45.890 without
(A) charge, except that, if the provider or owner requests a tool
in physical form, the manufacturer may include a charge for the reasonable, actual costs of preparing and sending the tool;
(B) requiring further authorization or Internet access for authorization for full use of the tool;
(C) impeding access or use of the tool to diagnose, maintain, or repair and enable full functionality of the digital product; and
(D) impeding the efficient and cost-effective use of the diagnostic, maintenance, or repair functions of the tool.