Instrument cluster failings

[T’s Tungsten]

Well I had my 2025 1500 Tungsten for about a month. My first issue was that odometer would always reset back to 643 miles after shutting down the engine. I should be nearing 1,200 plus miles. Then my instrument cluster started turning off every two minutes for about ten seconds. It also displays a service engine light constantly. Turned it into dealership. They’re saying the parts ETA is ten days. Has anyone else had this issue and how long was vehicle at dealership? Did the new instrument cluster fix your problems?

 

[CHeYeNNe71]

Thread 'Dash Cluster'

Jun 30, 2025

Who else is waiting for a dash cluster? Had my 2025 Laramie for 11 days before taken in for numerous electrical issues, that the dealership claims is due to dash cluster. Truck has been sitting at dealership since 5/27 waiting for the dash cluster that was supposed to have arrived on 6/23 however either @RamCares lied or part got lost in shipping. There is no answer from the @RamCares Case Managers. I have spent more time in my rental GMC Sierra then I have my 2025 Laramie. There is no end in sight and RAM definitely doesn't CARE!!!

• sjeagles609
• Replies: 16
• Forum: 5th Gen General Discussion

 

[T’s Tungsten]

Thread 'Dash Cluster'

Jun 30, 2025

Who else is waiting for a dash cluster? Had my 2025 Laramie for 11 days before taken in for numerous electrical issues, that the dealership claims is due to dash cluster. Truck has been sitting at dealership since 5/27 waiting for the dash cluster that was supposed to have arrived on 6/23 however either @RamCares lied or part got lost in shipping. There is no answer from the @RamCares Case Managers. I have spent more time in my rental GMC Sierra then I have my 2025 Laramie. There is no end in sight and RAM definitely doesn't CARE!!!

• sjeagles609
• Replies: 16
• Forum: 5th Gen General Discussion

Wow! I read all the replies. Sounds like this is going to be a long drawn out process.

 

[Snofire]

My brother-in-law just had that happen to him 2 months ago and had to get the dash cluster replaced. They waited on parts for a month and finally got it back 35 days after he originally dropped it off. Ram sent him a check for like $3k.