intermittent humming noise and vibration

[JamesN3]

Thank you Moosem, I can't tell you how much it is appreciated. I printed the bulletins and am taking them to the dealer this morning.

 

[moosem]

Frankly, they should already know about it!

 

[Scram1500]

Frankly, they should already know about it!

These days they won't know what to fix the unless the part falls off the truck and stubs someone's toe in the shop

 

[JamesN3]

Update on the intermittent low base hum and vibration. So as I said before I managed to get the truck to Chapman Dodge, Chrysler, etc in Yuma Arizona while the intermittent problem was actually happening. The mechanic drove the truck with me and confirmed an unknown problem. It has been a week, and the dealer notified me that they found the problem, and are waiting on parts. As soon as I find out what they found I will let everyone know what they found. PS , Moosum they had no idea of what it could be, when I took it to them. Hope they are not just guessing, they seemed pretty sure they found it.

 

[moosem]

Update on the intermittent low base hum and vibration. So as I said before I managed to get the truck to Chapman Dodge, Chrysler, etc in Yuma Arizona while the intermittent problem was actually happening. The mechanic drove the truck with me and confirmed an unknown problem. It has been a week, and the dealer notified me that they found the problem, and are waiting on parts. As soon as I find out what they found I will let everyone know what they found. PS , Moosum they had no idea of what it could be, when I took it to them. Hope they are not just guessing, they seemed pretty sure they found it.

Hope they get it straightened out for you! The ANC software update was a fairly common problem back when the 5th gens came out. But whatever it is, hopefully they get it fixed.