2024 ram push to start not turning off draining battery

[Johnny kid]

Hello @whiplash, @TulsaTruck, @Jasper9567, and others!

Our team would like to look into your collective battery draining concerns. Please send us a private message with your vehicle's mileage and model year to start a conversation. Hope to troubleshoot with some of you shortly.

Hannah
Ram Cares

Hello Hannah. I am having the same issue. How can I reach out directly. Thnx

It is not the app - I was told the same thing. I have had this 24 Limited for 3 weeks. I have had the battery changed twice and it has been dead 3 separate times. I have been troubleshooting for the past several hours. The push to start, the side backlights on the dash and a few other lights (that stay on) are controlled by fuse 24 - They need to work backwards off of that. I am going to call my dealer in the AM and tell them my findings. It is like there is a glitch in the wiring. Had to lock the doors manually and I’ll have to pop the fuse in and replace the panel but at least I can get to work in the AM w/out jumping the truck

damn… thanks for the update though. This is a nightmare.

 

[firecadet613]

Not Rams, but Stellantis nonetheless.

https://twitter.com/i/web/status/1752522119689191592

 

[Jimmy07]

It is not the app - I was told the same thing. I have had this 24 Limited for 3 weeks. I have had the battery changed twice and it has been dead 3 separate times. I have been troubleshooting for the past several hours. The push to start, the side backlights on the dash and a few other lights (that stay on) are controlled by fuse 24 - They need to work backwards off of that. I am going to call my dealer in the AM and tell them my findings. It is like there is a glitch in the wiring. Had to lock the doors manually and I’ll have to pop the fuse in and replace the panel but at least I can get to work in the AM w/out jumping the truck

F24 is the fuse for the cluster, push to start switch, and radio frequency hub, but that doesn’t mean they are the cause of the issue.
This behavior everyone is seeing is the result of something keeping all the modules on the canbus that are powered by constant battery power awake (which is drawing about 4.5 amps when they are all awake). The standard behavior is- the cluster, start button, and controls on the sides of the radio light up for about a minute, shut of for about 15 seconds, light up again for about a minute, and constantly repeat this cycle. If you are sitting in the truck when this is going on, you’ll also hear a faint popping noise from the front speakers right before they are going to light up.

The first thing I would do is look up above the brake pedal and see if there is a gps device plugged into the obd port, into the wiring behind the obd port, or any other wiring harnesses that don’t look like they are part of the factory wiring. It seems like more and more dealers are installing these on all their inventory, and some of them can keep the bus awake.
Otherwise, you’ll have to do an amp draw test, not by pulling fuses, but rather, by disconnecting modules from the canbus junction blocks until you find the offending module.

 

[Ajosef]

F24 is the fuse for the cluster, push to start switch, and radio frequency hub, but that doesn’t mean they are the cause of the issue.
This behavior everyone is seeing is the result of something keeping all the modules on the canbus that are powered by constant battery power awake (which is drawing about 4.5 amps when they are all awake). The standard behavior is- the cluster, start button, and controls on the sides of the radio light up for about a minute, shut of for about 15 seconds, light up again for about a minute, and constantly repeat this cycle. If you are sitting in the truck when this is going on, you’ll also hear a faint popping noise from the front speakers right before they are going to light up.

The first thing I would do is look up above the brake pedal and see if there is a gps device plugged into the obd port, into the wiring behind the obd port, or any other wiring harnesses that don’t look like they are part of the factory wiring. It seems like more and more dealers are installing these on all their inventory, and some of them can keep the bus awake.
Otherwise, you’ll have to do an amp draw test, not by pulling fuses, but rather, by disconnecting modules from the canbus junction blocks until you find the offending module.

Way above my pay grade but I’ll have a look in the AM. Q - I ordered this truck - would the dealer alter anything prior to delivery? I def heard the pop and your description is exactly what I saw happen this eve except for the buttons on side of radio. When I turned the lights from auto to off - those were no longer an issue.

 

[Ajosef]

F24 is the fuse for the cluster, push to start switch, and radio frequency hub, but that doesn’t mean they are the cause of the issue.
This behavior everyone is seeing is the result of something keeping all the modules on the canbus that are powered by constant battery power awake (which is drawing about 4.5 amps when they are all awake). The standard behavior is- the cluster, start button, and controls on the sides of the radio light up for about a minute, shut of for about 15 seconds, light up again for about a minute, and constantly repeat this cycle. If you are sitting in the truck when this is going on, you’ll also hear a faint popping noise from the front speakers right before they are going to light up.

The first thing I would do is look up above the brake pedal and see if there is a gps device plugged into the obd port, into the wiring behind the obd port, or any other wiring harnesses that don’t look like they are part of the factory wiring. It seems like more and more dealers are installing these on all their inventory, and some of them can keep the bus awake.
Otherwise, you’ll have to do an amp draw test, not by pulling fuses, but rather, by disconnecting modules from the canbus junction blocks until you find the offending module.

Much to nobody‘s surprise - DEAD! I did look to see if any non factory wiring was done but I wasn’t able to determine - not my skill set. However, what Jimmy07 said is tracking, at least for my truck - THX

 

[Kunseldad]

As @firecadet613 mentioned above, this looks the same as ours...

Instrument cluster never turns off

www.4xeforums.com

 

[raskyr1]

I just picked up my 4th Ram 1500 since 2014 on Tuesday. I never had an issue with my other trucks, but my new loaded '24 Laramie was dead this morning, not even 48hrs after getting it. Not happy to say the least! I have it on the charger now and will probably be bring it to the dealer today, if it will start.

 

[Ajosef]

Has anyone noticed that the cluster issue only happen when the interior cab lighting comes on when the lights are activated? It appears (for my truck) that everything is kosher during the day time. I am going to test this theory this eve…….

 

[HSKR R/T]

Makes me even happier I removed the box that allowed Ram to interfere with my truck.
I am questioning the validity of the dealerships claim though. Sounds like a cop out.

That doesn't fix factory loaded software

 

[Darksteel165]

That doesn't fix factory loaded software

Nope, but it prevents me getting whatever these guy have/got, including if it's an update trying to get pushed and keeps failing.

 

[raskyr1]

Anyone have any check engine lights on after? I had mine on the charger for a few hours. Multi-meter only had it at 12.1v but it started. Now a bunch of lights are on.

 

[Jimmy07]

Anyone have any check engine lights on after? I had mine on the charger for a few hours. Multi-meter only had it at 12.1v but it started. Now a bunch of lights are on.

12.1 is still low. Probably a bunch of modules reporting voltage below threshold faults. Disconnect battery from vehicle, charge it to 12.6, then connect and start it.

 

[raskyr1]

12.1 is still low. Probably a bunch of modules reporting voltage below threshold faults. Disconnect battery from vehicle, charge it to 12.6, then connect and start it.

I already had it disconnected to charge. That's what it was reading before I connected it back up. Charger was on it for about 3hrs. I dropped it off at the dealership now. Most the lights went off after I started driving but the check engine light is still on.

 

[Kunseldad]

Has anyone noticed that the cluster issue only happen when the interior cab lighting comes on when the lights are activated? It appears (for my truck) that everything is kosher during the day time. I am going to test this theory this eve…….

I have also observed this to be true.

 

[Kiwiaudio]

I dont have this problem - yet, but have been thinking about those of you that do and the symptoms involved. Some of you have this issue just days after purchase - I would be coming unglued !
Today, as i was sitting in the truck in the car wash with the ignition off, i noticed that my display would flash this "push to start" message everyone is talking about, about every ten seconds or so.
From a total black, everything is off appearance, to this message and a couple of dash lights, repeating every 10 seconds or so. It did it maybe ten times before, i assume, deciding i wasnt going to start it, and giving up. This would definitely kill a battery if it continued all night, as has been happening to you guys.
All i can guess, is that after turning off the ignition, it knows i have not gotten out of the truck, ie. opened and closed the drivers door.
I wonder if this scenario has any bearing on the underlying issue. Perhaps, even though the open door, get out, close door process has been completed, the truck brain has a fart !
Just spitballing here !

 

[Jasper9567]

Hello @whiplash, @TulsaTruck, @Jasper9567, and others!

Our team would like to look into your collective battery draining concerns. Please send us a private message with your vehicle's mileage and model year to start a conversation. Hope to troubleshoot with some of you shortly.

Hannah
Ram Cares

What box?!

Called dealer this morning, come get truck for 3rd time, i videoed the push start lite and lites around radio that stayed on all nite . From 5pm till 530am the battery was dead and no start
Also have son n law with same truck who purchased few days after me, SAME PROBLEM. That dealer believes its a software problem.

 

[Jasper9567]

I have also observed this to be true.

Shut truck off , come back in 5-10 minutes without fob. Liok thru window , lites on around radio and push start button lit

 

[RamGuy51]

As stated previously, I had/have the same issue. Took it to the dealer, they called today saying there was no issue. They ran a pull test and everything came up "good". I let the dealer know of this issue and they said to "keep an eye on it".

I took some time out of my day to look through Reddit & create a post about this issue, referencing this thread. Others commented with the same issue. Odd enough, a couple hours later a person created a post in the same thread saying that he works in a Jeep service center & they are experiencing the same issue. He said to delete the Uconnect app (Ram App). I know others have said the same on here. Truck seems to be running ok now, hopefully that lasts.

 

[ramlonghornsocal]

Posting here with same issue. 24 Limited purchased in mid-January. Dealer replaced battery after the first week. Said they hadn't heard of any issues. Then failed again while on road trip. Able to jump and drive 7 hours home. Will try deleting or turning off automatic updates. Or there's a sensor issue. Taking to dealer tomorrow.

 

[Jasper9567]

Posting here with same issue. 24 Limited purchased in mid-January. Dealer replaced battery after the first week. Said they hadn't heard of any issues. Then failed again while on road trip. Able to jump and drive 7 hours home. Will try deleting or turning off automatic updates. Or there's a sensor issue. Taking to dealer tomorrow.

My dealer tried to tell me there was moisture in a speed sensor( what a joke)
I asked if all these vehicles with same problem have moisture ? His own service person has 2024 wrangler with same problem. Da