dannydyn
Well-Known Member
Hi all,
I was wondering what's everyone's exeprience been with their local dealer's service dept. I have a couple of them in my vicinity, and while their sales departments seem to be good, their service depts. have absolutely atrocious reviews. Zero customer service, ghosting, etc.
Coming from Audi where the customer is king, this kind of stuff is scaring me a bit. This will be my first domestic vehicle so not sure if the reviews I've been reading are the rule or exception.... Is this something widespread with CJDR dealers?
Thank you in advance
A couple of pictures from inside the service dept.... not a place I would like to have my $80k truck serviced at:
goo.gl
I was wondering what's everyone's exeprience been with their local dealer's service dept. I have a couple of them in my vicinity, and while their sales departments seem to be good, their service depts. have absolutely atrocious reviews. Zero customer service, ghosting, etc.
Coming from Audi where the customer is king, this kind of stuff is scaring me a bit. This will be my first domestic vehicle so not sure if the reviews I've been reading are the rule or exception.... Is this something widespread with CJDR dealers?
Thank you in advance
A couple of pictures from inside the service dept.... not a place I would like to have my $80k truck serviced at:
Gengras Chrysler Dodge Jeep Ram Fairfield (formerly Scap CDJR) · 430 Tunxis Hill Rd, Fairfield, CT 06825
★★★★★ · Car dealer