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Ramcares repair scam\fraud

Darksteel165

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all that time for a bumper? Thats crazy
I just double checked and I was off every so slightly because the original quote was charging me 1.6 hours of labor to "scan for codes".
So the total was 14.7 hours of work on the bumper (off the truck)

I'm sure it was over charged like most shops do, but no corners should of been cut as far as the paint is concerned.
 

BowDown

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The shop did sand it all down and primed.
It was 12.2 hours of bodywork and 4.9 hours of painting.

Only 2.4 hours of that 12.2 were marked for other things, such as removal\reinstall etc.

So that's 14.7 hours of actual work to remove the paint, sand, prime, paint, clear, etc.

Also the second dealership told Ram it looked like rock chips, and that was before Ram told me they were going to cover it. There was\is nothing new from when they approved it, and confirmed it was re-approved. Bowdown, bow out.

Damn!!!! for a bumper? Damn 12 hours is a lot of time for a bumper, a s load of time.
 

BowDown

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all that time for a bumper? Thats crazy

No S
Now I'm wondering if that's why Ram has changed their mind on paying, Almost 15 hours to re-paint a bumper? Yeah, I'd be scratching my head looking at that sideways
 

HSKR R/T

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Pretty sure I said that in post 51 and that was the only reason I was in agreement with him in this situation but I'll say it again.
FCA initially denied his claim then subsequently decided to pay it then once he got the work done, they denied it again. I said it in post 51 and I'll say it again, that's bull:poop:. You told the man you'd pay the claim, pay the damn claim, period. They shouldn't have changed their minds so that's on them. I can separate the 2 situations and speak to both which is what I did and IMO, correctly.

As to the quality of his paint job, the pics he has shown look like rock strikes, not a failure in paint adhesion.

72d57014-6f2b-4148-bdb1-e8b4ecfeb9a3-jpeg.136353


This is a rock chip IMO

full

This is poor surface prep and paint adhesion failure, why? too many relatively straight lines. Paint has come off below the headlight as well which eliminates the possibility of something striking it. There appears to be no sealer on the part nor any flex agent in the paint or clear given the relatively straight lines. This looks like a service king half donkey job to me and by that I mean this part was replaced and repainted by a shop. Service king is notorious for doing work like this and or having your clear completely delaminate from the paint after 2 or 3 years.

The problem with the premise of this being a factory bad paint job is that the paint process is automated and done by robots which means repeatability. It that were indeed the case, more than likely every truck on the line that day, that week would have the same issue however that issue would manifest itself in the form of the 2nd pic, not the 1st.

And yes, a poor paint job would have more issues than a good one (oh S, I agreed with you) but we haven't established that he had a poor point job, have we? The repair shop said it was rock chips, made no mention of a poor paint job.

a78ae76da19c1a0f9e0e9b2f7e6229e70bd36cf7bc5b2f29b5f8900face502345B15D-thumb-autox384-6965.jpg


The shop that repainted the bumper, what did they do? If you and the OP are indeed correct, that shop better had sanded that bumper down to the steel then re-primered with a etching-high build primer then sealed it before repainting because guess what's going to happen if they simply wet sanded the bumper and resprayed?
Give that man a cookie, yep, that "poor factory paint job" is underneath the new good paint job. What happens when you spray paint :poop: then get it wet?
FCA, or actually Stellantis, didn't I initially deny it, the dealer he took it to refused to work on it because he did not buy the vehicle from them. I know that was a lot of posts ago to try and remember, but it wasn't Stellantis or RAM that did the initial denial. Hence why he went to a 2nd dealership as for factory paint jobs being repeatable and less chance of issues, sure, but there are many more factors that come into play on a paint job than just the person spraying the paint, or in the factorys case, robots. Maybe the bumper wasn't properly prepped. Something contaminated it on the way to paint booth. Lots of different variable you are not mentioning, even though as a "professional" painter knows can be factors. Yet you went into great detail about my gravel road driving without knowing anything about how I drive, making up all sorts of scenarios that were far fetched.
 

BowDown

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FCA, or actually Stellantis, didn't I initially deny it, the dealer he took it to refused to work on it because he did not buy the vehicle from them. I know that was a lot of posts ago to try and remember, but it wasn't Stellantis or RAM that did the initial denial. Hence why he went to a 2nd dealership as for factory paint jobs being repeatable and less chance of issues, sure, but there are many more factors that come into play on a paint job than just the person spraying the paint, or in the factorys case, robots. Maybe the bumper wasn't properly prepped. Something contaminated it on the way to paint booth. Lots of different variable you are not mentioning, even though as a "professional" painter knows can be factors. Yet you went into great detail about my gravel road driving without knowing anything about how I drive, making up all sorts of scenarios that were far fetched.

I didn't mention them because they weren't the most common factors as for your gravel road adventures, its not relevant and nobody cares so give it up and no one made up scenarios of how you drove.
I'll say it again since you keep harping on it:
A, This isn't a paint defect, the shop that re-sprayed it even stated that so it really shouldn't be warranted
B, If steallantis FCA the dealer, I don't care who told him they'd pay for the re-paint, they should pay for the re-paint, that's a entirely separate issue and there's no disputing that. Now, is that clear?

The fact that you still think and hang onto this being some type of paint defect or surface prep issue despite the pics that ONLY show damage around impact sites illustrates that your are being intentionally obtuse or just contrary but hey, in 6 months when the same chips re-appear, you can come up with a different excuse.
 

Darksteel165

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I didn't mention them because they weren't the most common factors as for your gravel road adventures, its not relevant and nobody cares so give it up and no one made up scenarios of how you drove.
I'll say it again since you keep harping on it:
A, This isn't a paint defect, the shop that re-sprayed it even stated that so it really shouldn't be warranted
B, If steallantis FCA the dealer, I don't care who told him they'd pay for the re-paint, they should pay for the re-paint, that's a entirely separate issue and there's no disputing that. Now, is that clear?

The fact that you still think and hang onto this being some type of paint defect or surface prep issue despite the pics that ONLY show damage around impact sites illustrates that your are being intentionally obtuse or just contrary but hey, in 6 months when the same chips re-appear, you can come up with a different excuse.
I am only showing pictures of the impact sites?
I just went outside and took pictures of my truck.
I don't see any "rock chips" anywhere else.
PS the wind deflector was added after I had a ton of chips in the bumper because I thought it would make the front end look better.

Also the dealership said it was paint chips and told Ram customer service BEFORE approving it.
What you are arguing about has nothing to do with this thread.

2023-08-03 17.18.54.jpg
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2023-08-03 17.18.29.jpg
2023-08-03 17.17.58.jpg
 

moosem

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The front bumper on my 2019 looked terrible after only a few months. I gave up on trying to touch up all of the chips because there was literally hundreds. First thing I did when I got my 22 was have PPF put on the front bumper and it looks as good as new 7 months later.
 

BowDown

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I am only showing pictures of the impact sites?
I just went outside and took pictures of my truck.
I don't see any "rock chips" anywhere else.
PS the wind deflector was added after I had a ton of chips in the bumper because I thought it would make the front end look better.

Also the dealership said it was paint chips and told Ram customer service BEFORE approving it.
What you are arguing about has nothing to do with this thread.

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Reading comprehension.
BTW, your pic. Those are rock chips
1690838595388-png.164227

Truck looks nice man, enjoy it.
 
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BowDown

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The front bumper on my 2019 looked terrible after only a few months. I gave up on trying to touch up all of the chips because there was literally hundreds. First thing I did when I got my 22 was have PPF put on the front bumper and it looks as good as new 7 months later.

Me too
20230803_171611.jpg

Ignore the dirt which is all the white spots but this is 3 years and 62K miles with PPF driving in Dallas and Dallas to Houston, Dallas to Corpus Christie multiple times and anyone thats driven Interstate 37 San Antonio to Corpus knows the beating the fronts of a car/truck takes on that road.
I've had PPF all but 200 miles of this trucks 62K miles
 

moosem

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It is a sha
I am only showing pictures of the impact sites?
I just went outside and took pictures of my truck.
I don't see any "rock chips" anywhere else.
PS the wind deflector was added after I had a ton of chips in the bumper because I thought it would make the front end look better.

Also the dealership said it was paint chips and told Ram customer service BEFORE approving it.
What you are arguing about has nothing to do with this thread.

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it is a sharp looking truck. If it was me, I would just cut my losses, get PPF ASAP, and move on.
 

irishwake63

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The shop did sand it all down and primed.
It was 13.8 hours of bodywork and 4.9 hours of painting.

Only 2.4 hours of that 13.8 were marked for other things, such as removal\reinstall etc.

So that's 16.3 hours of actual work to remove the paint, sand, prime, paint, clear, etc.

Also the second dealership told Ram it looked like rock chips, and that was before Ram told me they were going to cover it. There was\is nothing new from when they approved it, and confirmed it was re-approved. Bowdown, bow out.
all that time for a bumper? Thats crazy
It is a sha

it is a sharp looking truck. If it was me, I would just cut my losses, get PPF ASAP, and move on.
ok what is PPF?
 

Darksteel165

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It is a sha

it is a sharp looking truck. If it was me, I would just cut my losses, get PPF ASAP, and move on.
What losses? It was repainted
It is if you want to protect your paint. Follow it up with a Ceramic coating
I Ceramic every 6 months or so. I have a Turtle wax branded spray that works pretty well.
I wish I could of ppf my truck from the factory, Probbly the entire thing except the roof maybe.
 

HSKR R/T

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What losses? It was repainted

I Ceramic every 6 months or so. I have a Turtle wax branded spray that works pretty well.
I wish I could of ppf my truck from the factory, Probbly the entire thing except the roof maybe.
That's not a real ceramic coating. Doesn't offer the same level of protection. It's just a glorified polish.
 

HSKR R/T

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Real ceramic doesn't really offer much more protection imo. This stuff is also only like 10 bucks a bottle and lasts several coating.
A properly applied professional ceramic coating it more durable than your factory clear coat and doesn't scratch as easily.
 

MannyN

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This was my bumper after one year.
1.jpg

This was the cure.
3.jpg
Primer and glace putty.
6.jpg
2 coats of paint.
9.jpg
3 coats of clear coats and PPF.
12.jpg
 

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