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Navigation update, anyone try it yet? (2021 Map Update for Uconnect® 4C NAV w/ 12" touchscreen (v3 SBX): For U.S. Only)

LV426

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So has anyone had any success installing this Navigation update? Starting this thread to kind of keep track and see how it goes.
I assume most will pass because they are making us pay for it ($149) and I believe mostly everyone uses Waze/google maps which is better, more reliable and FREE...+

Also, did anyone get an update that this was available? Its hard to imagine that they would not provide some sort of communication that something like this is available but Uconnect seems like the Radio Shack of vehicle infotainment so I guess I'm not surprised.
 

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LV426

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Well, the update went smooth even with my HiBreed radio. After getting all the codes needed, Product Serial Number, Activation Request Code and Activation Code, install was easy.
First, you need to upgrade the radio software and then the map update. All in all about 50 min. Everything works just fine, but I noticed a new feature, at least I think, there is a new menu for auto lock door on exit. Turned it on but no auto lock, need to check in the BCM to turn it on, we'll see.

View attachment 111324
So, was the firmware & map updated via USB? I'm assuming nothing was OTA, correct?
 

Snotadoodge

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My 2021 (2 months old) is wrong with the speed limit about 60% of the time (this is on the HUD as well). Any chance 1 person can buy the upgrade and resell to another user after they are done??
 

LV426

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My 2021 (2 months old) is wrong with the speed limit about 60% of the time (this is on the HUD as well). Any chance 1 person can buy the upgrade and resell to another user after they are done??
My guess is they have some kind of license/activation method (online pc/phone or via the truck?) , maybe someone whos completed this can confirm?
 

MannyN

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You cannot resell or lend the update to anyone. The package has a serial number, like windows used to have. You need to get an authorization request code from the web site and insert your VIN number. With all this info, they generate a unique activation code to install the update.
 

gpbst3

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Does the new updates actually allow you to use that big ginormous search bar to actually type in an address?
 

UnloosedChewtoy

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You cannot resell or lend the update to anyone. The package has a serial number, like windows used to have. You need to get an authorization request code from the web site and insert your VIN number. With all this info, they generate a unique activation code to install the update.
The map updates are tied to your VIN and system ID.

Forgive me if this is a dumb question. I know the map update itself has this, its always had some method of making sure you cannot reuse it/resell it.

However, does the software update you're supposed to do before the map update have a similar or same process? I wonder if that USB stick can be reused.
 

MannyN

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I hear you, I bought it because it states "2021 Map Update". Found out after the install the Map is from 2020Q4. Very misleading, so you get a year old map.
 

LV426

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I hear you, I bought it because it states "2021 Map Update". Found out after the install the Map is from 2020Q4. Very misleading, so you get a year old map.
Did you pay with Paypal? I'd dispute it as an Item not as described and get the $$$ back. States 2021 map, very misleading unless there is a fine print we are missing.
 

SWFla1

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65k for a truck with nav and now it's another $149 for the update. No more trucks with nav for me. Google maps works fine.
 

djevox

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Just wait until everyone goes to a subscription model like Rivian is doing. The times of paying only for a vehicle are slowly coming to a close. Once manufacturers see Rivian have success, they’ll slowly start rolling it out.
 

Jimmy07

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Just wait until everyone goes to a subscription model like Rivian is doing. The times of paying only for a vehicle are slowly coming to a close. Once manufacturers see Rivian have success, they’ll slowly start rolling it out.
Yup, it’s already trickling to other manufacturers. GM announced they will eventually go to a subscription model for super cruise. I definitely vision it going to paying a base price for the vehicle, then subscriptions for the high tech safety features.
 

djevox

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Yup, it’s already trickling to other manufacturers. GM announced they will eventually go to a subscription model for super cruise. I definitely vision it going to paying a base price for the vehicle, then subscriptions for the high tech safety features.
Once all the problems get ironed out, I wonder if that would not be such a bad deal as long as items could be cancelled without a huge penalty. If I said “I’m driving across country and want super cruise for 2 months,” then get it and cancel it. On the other side of the spectrum, I don’t understand how that would be a viable business model unless the base price of every vehicle were elevated due to the extra modules required.
 

HAL9001

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Just wait until everyone goes to a subscription model like Rivian is doing. The times of paying only for a vehicle are slowly coming to a close. Once manufacturers see Rivian have success, they’ll slowly start rolling it out.
This is true, not necessarily because manufacturers are greedy, but rather because software has become a major portion of modern vehicles and very expensive to produce, as much or sometimes even more so than hardware development. Everyone needs to understand that software is never free. Someone must always pay for its development and that's going to be either the vehicle manufacuters or the buyers. So, just as with the hardware, the software development costs are going to be passed down to the buyers. But software has a major advantage over hardware, it can relatively easily be upgraded to existing vehicles. You can't easily swap out your engine or transmission for an upgrade, but you can easily get new software upgrades for your vehicle. But such upgrades are most likely not going to be handed out for free.

The upside about paying for software upgrades is that you might be able to receive significant updates to your existing vehicle whereas before such major updates were probably only available if you bought a new vehicle, otherwise, you were S.O.L. We've complained about this many times. You own a relatively new vehicle but you can't get the desired updates they put into the new model year.

For example, many, if not all, of the new Unconnect 5 software features could be ported over to Unconnect 4 hardware just as older Andriod and iOS phones can receive many, if not all, of the new features made for newer model phones, even with different hardware. But it takes significant development money to port new software to older hardware, it's less expensive to skip that and just move on, unless there are some financial or other incentives to do so.

Software is quite expensive to develop, maintain, and improve. That includes updates to firmware and maps. You would never expect updated hardware for free, software is no different. Just because you can't touch or feel software does not mean it's not expensive to produce. Yet, for some reason, many of us still expect to get it for free. That's simply not realistic financially.

Manufacturers don't want to pay to develop or purchase and then give out major updates for free as there is no incentive/profit for them. In fact, they would lose money developing/purchasing updates and then giving them away for free. It might also discourage you from purchasing a newer vehicle. So, what's in it for them financially? Unless they change the paradigm and find a way to profit or at least break even from it. This is exactly what they're now doing and why it's now going to cost you for new updates. You may still get bug fixes and safety-related updates for free, but new features, improvements, and updated maps are going to cost you just as new hardware updates would cost you.

Being charged for these updates may seem galling but it also encourages manufacturers to provide significant updates to existing vehicles which might have previously not been available. So it's a give and take. Business is business, no one's getting anything significant for free. Once you're sold a vehicle, they're not handing you out anything more unless you're willing to pay, hardware or software. That should come as no surprise to anyone.
 

MannyN

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This all handy dandy, I get that, but when you purchase a 2021 Map Update, you should get a 2021 update not a 2020. Why do they sell a 1 year old map and claim 2021 Update is beyond me.
 

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