Start of 2022 Production.

[drivemagnum]

I just called the Ram Cares line about my 119 VIN Longhorn.

The agent was very pleasant. After two long holds, I was told that she "couldn't access my information" but that she did see I had an escalated case and was making a note for "someone" to contact me

I did actually get my case number from her though, which was not in the email previously sent, so there is that.

So now I sit and wait for the Cara-bot to send me another form email with zero information.

I've been given the same talking points for 2 months now from RAM customer care. After 4 months, still in "D" status. I actually got a letter from RAM 2 months ago stating my truck will be at the dealer shortly. Bottom line the left hand does not know what the right hand is doing. They lie, they obviscate, and they just don't care. I have bought 7 new Ram trucks in the last 25 years. Makes no matter to them. So, this week I cancelled my order and bit the bullet and bought a 2022 2500 Longhorn off a dealers lot in GA. payed more but got a truck since I have been without one for 4 months. My thanks to RAM for caring about it's long time customers is, this is the last RAM I buy. I would have bought one from another manufacturer but there are none to be had. Oh well. Life goes on.

 

[SunnyS]

I have a question…. So my stuck is at the body vendor. Is that where the ram boxes are added? I got a window sticker and just assumed the truck was completed and ready to ship


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I thought that once window sticker was out truck was done and ready to ship. Maybe I am wrong on this one

 

[Eighty]

I too have them now and don't want to go without them, but if I'm going to have to wait additional months before I get my new truck I think I can wait. But time will tell.
Heck the dealership only has a small deposit to order this truck for me. if there is 66 trucks out there with ram boxes on them for 2022 lets see who gets theirs first and the time frame to wait they wait.
Not trying to start an issue here , I'm just being logical.

Whatever you do, if you cut bait and bail, Don't buy a ford.

To clarify, the 66 ramboxes were just from yesterday's build sheets. There are 4,513 trucks (total) for 2022 that have ramboxes.

 

[Eighty]

I thought that once window sticker was out truck was done and ready to ship. Maybe I am wrong on this one

That should be the case. I wonder if there was a deficiency (or incident) that put it back at the body vendor?

 

[Hasti17]

That should be the case. I wonder if there was a deficiency (or incident) that put it back at the body vendor?

mark Dodge seems to think its a chip issue? Maybe they are pushing them through the body vendor then parking them for a chip before truly Releasing it

 

[2022LaramieGT]

I thought that once window sticker was out truck was done and ready to ship. Maybe I am wrong on this one

Yes completely wrong and misleading…. I talked to the dealer and they just told me it’s at the body vendor for add ons. This **** is a pain in the ***. It’s actually messing with my emotions


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[Eighty]

Yes completely wrong and misleading…. I talked to the dealer and they just told me it’s at the body vendor for add ons. This **** is a pain in the ***. It’s actually messing with my emotions


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Strange. My TRX has been in JB since Monday, but I don't have a window sticker yet. Which is in keeping with my understanding of how things work.

 

[Eighty]

I suppose it's worth asking for clarification. There are two possible statuses here that might be confused:
JB - body vendor
JS - storage
Are y'all sure that your trucks are in JB? Or are they in JS? I've seen several cases where window stickers are issued, then sit in JS for a while.

 

[2022LaramieGT]

I suppose it's worth asking for clarification. There are two possible statuses here that might be confused:
JB - body vendor
JS - storage
Are y'all sure that your trucks are in JB? Or are they in JS? I've seen several cases where window stickers are issued, then sit in JS for a while.

Yes I’m 100% the are at the vendor. Was told by ram and the dealers. And I see all this 6-20 week wait. This might be the straw that breaks my back. If I don’t have a ship date by the end of the month they are all getting cancelled. This gives me stomach pains.


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[Eighty]

Yes I’m 100% the are at the vendor. Was told by ram and the dealers. And I see all this 6-20 week wait. This might be the straw that breaks my back. If I don’t have a ship date by the end of the month they are all getting cancelled. This gives me stomach pains.


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Hey, which one(s) of your trucks are still at the body vendor?

 

[2022LaramieGT]

Hey, which one(s) of your trucks are still at the body vendor?

The one with the DAMN Ramboxes. Only reason they were added because the deal was so good


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[1awesomelaw]

I've been given the same talking points for 2 months now from RAM customer care. After 4 months, still in "D" status. I actually got a letter from RAM 2 months ago stating my truck will be at the dealer shortly. Bottom line the left hand does not know what the right hand is doing. They lie, they obviscate, and they just don't care. I have bought 7 new Ram trucks in the last 25 years. Makes no matter to them. So, this week I cancelled my order and bit the bullet and bought a 2022 2500 Longhorn off a dealers lot in GA. payed more but got a truck since I have been without one for 4 months. My thanks to RAM for caring about it's long time customers is, this is the last RAM I buy. I would have bought one from another manufacturer but there are none to be had. Oh well. Life goes on.

I was just informed by the Dealership that there is nothing that can be done and there is a 6 month wait lit for the ram boxes , They can not even build a Truck for you at the dealership if you order ram boxes they are on restriction hold.

 

[1awesomelaw]

The one with the DAMN Ram boxes. Only reason they were added because the deal was so good


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Don't hold your breath, there may be all these trucks on order ( 66) of them but you are all on hold for those boxes,
perhaps if Ram started getting cancelations , maybe they would light a fire under their supplier ( Mexico or China ) to build them faster.

 

[Eighty]

The one with the DAMN Ramboxes. Only reason they were added because the deal was so good


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So that's the one with an 11/6 window sticker. I think something "new" is going on here. There are two people here (SunnyS and you) that have WS's but are still at the body vendor. And now there are a couple of members in the TRX forum with the same thing. TRX's don't have Ramboxes, so I don't think that's the issue.

Seems that Ram is now issuing Window Stickers while the trucks are still not finished. At least, that's what I think I'm seeing.

 

[Mathis35]

Don't hold your breath, there may be all these trucks on order ( 66) of them but you are all on hold for those boxes,
perhaps if Ram started getting cancelations , maybe they would light a fire under their supplier ( Mexico or China ) to build them faster.

66 was from 1 day, 4513 total trucks with ramboxes for 2022 according to Eighty. They're still building them, and with vins over 200xxx

 

[Hasti17]

66 was from 1 day, 4513 total trucks with ramboxes for 2022 according to Eighty. They're still building them, and with vins over 200xxx

My wife wanted me to order the ram boxes but longevity concerns and ultimately the reduction of bed volume are what convinced me otherwise. Glad i did cause im sure it wouldve taken even longer than it already is

 

[n00ber]

So that's the one with an 11/6 window sticker. I think something "new" is going on here. There are two people here (SunnyS and you) that have WS's but are still at the body vendor. And now there are a couple of members in the TRX forum with the same thing. TRX's don't have Ramboxes, so I don't think that's the issue.

Seems that Ram is now issuing Window Stickers while the trucks are still not finished. At least, that's what I think I'm seeing.

could we be starting to see an all stop with the new chips "new chip supplier tracking"?
just throwing ideas around, not saying that i have seen anything wrong.

 

[SunnyS]

So that's the one with an 11/6 window sticker. I think something "new" is going on here. There are two people here (SunnyS and you) that have WS's but are still at the body vendor. And now there are a couple of members in the TRX forum with the same thing. TRX's don't have Ramboxes, so I don't think that's the issue.

Seems that Ram is now issuing Window Stickers while the trucks are still not finished. At least, that's what I think I'm seeing.

I lit a fire under my sales manager *** about the power folding mirrors and told him that they better not ship that truck with out them. He had put in a call to the factory rep and passed on my request. Maybe (hopefully) that is why I am still at the body vender but not holding my breath.

 

[Hasti17]

could we be starting to see an all stop with the new chips "new chip supplier tracking"?
just throwing ideas around, not saying that i have seen anything wrong.

My truck has that flag and its stuck in a lot so its possible

 

[Eighty]

could we be starting to see an all stop with the new chips "new chip supplier tracking"?
just throwing ideas around, not saying that i have seen anything wrong.

That language has been on some build sheets going back to September.