Order Tracking

[trithumb]

Damn, yours shipped a week before mine. I'm probably still pretty far away then...

I need more updates from my salesman, I've been patient. But I've had to bug him for every update and when I ordered he said "you're welcome to bug me for an update but please don't be that every day person I deal with enough of those, I will make sure to keep looking and give you updates."

I'm about to be that everyday person, text and call. Don't bring out the dark side in me, .
I just want my truck

Harass the ram chat instead. Its a new person every day lol. Its what I do.

 

[Nfenton94086]

Damn, yours shipped a week before mine. I'm probably still pretty far away then...

I need more updates from my salesman, I've been patient. But I've had to bug him for every update and when I ordered he said "you're welcome to bug me for an update but please don't be that every day person I deal with enough of those, I will make sure to keep looking and give you updates."

I'm about to be that everyday person, text and call. Don't bring out the dark side in me, .
I just want my truck

Haha well what do they expect? We are excited! Pre shipping I definitely bugged ram chat everyday and never spoke my salesperson. Once it shipped ram chat didn’t give me any info other than it shipped and the estimated delivery.

I don’t think it would hurt to ask your dealer where it’s currently located. Hopefully you’re moving west (vs south).

Once I got on a west bound rail line it seemed as if my truck was crossing a state per day. Not sure if that helps lol.

I got word today that my truck is being unloaded and we go into a black hole with no information as to went they load a full truck up and deliver it to the dealer. Ughhhh

 

[AK103]

I got my VIN boys, how far out do you think I am?

 

[NikoSuave]

Haha well what do they expect? We are excited! Pre shipping I definitely bugged ram chat everyday and never spoke my salesperson. Once it shipped ram chat didn’t give me any info other than it shipped and the estimated delivery.

I don’t think it would hurt to ask your dealer where it’s currently located. Hopefully you’re moving west (vs south).

Once I got on a west bound rail line it seemed as if my truck was crossing a state per day. Not sure if that helps lol.

I got word today that my truck is being unloaded and we go into a black hole with no information as to went they load a full truck up and deliver it to the dealer. Ughhhh

Hopefully the end of the weekend then at the latest?

Yeah if by noon tomorrow I haven't heard from my salesman the dealership in general is getting a call.

I need some kind of info. Tomorrow the last part I ordered before even having the truck comes in... Haha.


Sent from my SM-G988U1 using Tapatalk

 

[bcpong]

Harass the ram chat instead. Its a new person every day lol. Its what I do.

Unless there are like 5 different Maurice’s working at Ramchat and you have my luck to bother the same Maurice haha

on the last one I closed the window once I saw the name, tried again a few hours later and still got Maurice!

 

[flyingpoint]

Just chatted with Ram Chat, my truck is in shipping status now, ETA 11/17-11/25. Ordered on 10/15, VIN available 10/20, Window sticker available 11/03. Things are going so much faster than I thought.

 

[trithumb]

I got my VIN boys, how far out do you think I am?

vin is usually the first thing you get, usually can get it a day or 2 after you put in your order. Hit up the ram chat with the vin and they can give you more info.

 

[trithumb]

Unless there are like 5 different Maurice’s working at Ramchat and you have my luck to bother the same Maurice haha

on the last one I closed the window once I saw the name, tried again a few hours later and still got Maurice!

hahaha i got maurice last night after i sent that post for a second time. Every other time its been different people.... you dont have to sit face to face with maurice when youre doing paperwork trying to finalize a deal lol. Dont be that guy to your dealer in my opinion. Think of it this way, every chat they work that is just giving a truck update is one less conversation they are in getting yelled at by some Karen whos upset that Apple car play isnt letting her text and drive.

 

[Grouper]

Order date 9/24.

Build sheet 11/12.

That's the latest.

EDIT: Window sticker became available later on 11/12

Latest from Ram Chat 11/13

"...your Ram 1500 Laramie is in shipping with the ETA showing as to be determined at this time"

 

[Kazoo]

Just got my build sheet....

Ordered 10/16/20
VIN ASSIGNED - 10/19/20
D1 - 11/02/2020
E - 11/09/2020
F - 11/11/2020
I - 11/13/2020

 

[Malodave]

Ram Chat Says My delivery date is 11-16 / 11-30-20
No Window Sticker Yet


Ordered 9-30-20
VIN 10-20-20
Scheduling 10-30-20
Paint 11- 5-20
Build Sheet 11- 9- 20
being prepped for shipping 11-9-20
Projected delivery date is 11-16 / 11-30-20

Malodave

 

[AK103]

vin is usually the first thing you get, usually can get it a day or 2 after you put in your order. Hit up the ram chat with the vin and they can give you more info.

Looks like I have a bit of a wait. They just got the materials for the build, and haven't started it.
I'm in no rush though, I need to extend my driveway prior to the truck coming.

 

[Nfenton94086]

Hopefully the end of the weekend then at the latest?

Yeah if by noon tomorrow I haven't heard from my salesman the dealership in general is getting a call.

I need some kind of info. Tomorrow the last part I ordered before even having the truck comes in... Haha.


Sent from my SM-G988U1 using Tapatalk

The dealer told me his best guess is by next Friday. I hope he said that just to manage expectations. Would be great if they get it this weekend.

You’re more patient than me when it comes to info lol

 

[NikoSuave]

The dealer told me his best guess is by next Friday. I hope he said that just to manage expectations. Would be great if they get it this weekend.

You’re more patient than me when it comes to info lol

Got the update today after having to call. I can see this is going to be a problem.

Expected at the tail yard on the 17th so estimating dealer 20th. So just like you Friday of next week.

 

[EEnginerd]

I keep getting a popup window: "Your chat request has been canceled because no agents are available."

 

[Grouper]

I keep getting a popup window: "Your chat request has been canceled because no agents are available."

You posted at approximately 1940 Eastern Time on a Saturday. If that's what time you're attempting to reach Ram Chat, it's no surprise there are no agents available.

 

[Nfenton94086]

Got the update today after having to call. I can see this is going to be a problem.

Expected at the tail yard on the 17th so estimating dealer 20th. So just like you Friday of next week.

The worst part is when it gets to the railyard lol. You know it’s only a few miles away but days away from driving it lol. I’m going crazy here waiting. Plus I’m flying out of town the week of thanksgiving. I may get a day with the truck (or no time at all if it’s delayed). Oh well I’ve made it this far. Surely I can go a few extra days... maybe

 

[EEnginerd]

You posted at approximately 1940 Eastern Time on a Saturday. If that's what time you're attempting to reach Ram Chat, it's no surprise there are no agents available.

View attachment 74013

If I stay on long enough, they've told me that they are available 24/7, but thanks.

 

[EEnginerd]

You posted at approximately 1940 Eastern Time on a Saturday. If that's what time you're attempting to reach Ram Chat, it's no surprise there are no agents available.

View attachment 74013

I was just told that they are open until midnight on Saturdays.

 

[Grouper]

I was just told that they are opened until midnight on Saturdays.

Feel free to let them know the operating hours listed on their site are inaccurate.