Just thought would give my own experience of having purchased my first truck a RAM Limited in April of 2020. My personal experience has been very bad with Ontario Chrysler and would never recommend it, not even to my worst enemy. I would make a mile around the dealership on Dixie Both the sales person and in particular the sales manager tried to sell me truck above the advertised price with additional dealer fees, etc. that must be included in the advertised price. When the deal was said and done the sales price was almost $3,000 more then the advertised price. The accountant was as much complicit and when I confronted them they were trying to come up with excuses. Even called the general manager and expressed my displeasure. Considering the sales agreement did not even include the VIN # for the truck I test drove and supposedly purchased, total lack of accountability, no ethics, conscience when it comes to treating customers with respect, the deal was off. Ontario Chrysler and Team Chrysler are owned by the same entity.
Unfortunately this wasn’t an isolated incident. Went to another dealer in Milton and the same game was being played. A few weeks prior, my step son purchased a Ram Warlock and he was charged dealership fees as well. I called the dealership in Hamilton and asked the price to be adjusted.
There is a total disregard for consumers and sadly not many are aware of their rights and the fact that in Ontario the advertised price must include all fees and charges the dealer intends to collect.
A vehicle's advertised price must include all costs the dealer intends to collect, with the exception of HST and licensing. Learn more about your rights.
www.omvic.on.ca
Buyer Beware!