Windshield problems

[reconshaun]

UPDATE:
I took my truck back to glass place that replaced my windshield. When I went back to pick it up, they said that they found the issue. It was not sealed correctly near the driver’s side, so they “fixed” the seal. If you look at the pictures, you can see that they just put a huge line of sealant or epoxy on the interior side along the entire length of the driver and passenger’s side. There is no longer the noise of air rushing inside, but this does not seem to be the correct fix. The problem is, I have to ship this truck to Germany next week since I am being stationed over there. I don’t have time to see if they will do it the right way on a third attempt. Is this a big deal, or should I get it done by another, more reputable company? I am willing to eat the cost over having to issues later. I am not sure how hard it would be to have it replaced in Europe.

ORIGINAL POST:
For starters, my Ram does not have any collision mitigation systems or lane departure warning. The only electronics that are located in my rear view mirror housing is a rain sensor for the automatic windshield wipers and the power cable that runs to the mirror to control the rear view dimmer.
I had my windshield replaced earlier this week, and since then the rain sensing wipers function and the mirror dimmer have not worked. I removed the housing to check the connections and there is no damage and everything appears to be hooked up correctly. Do I need to have something recalibrated for these systems to work, or did they possibly cause damage?
Luckily there is an air rushing sound on the new windshield, so they have to replace it again tomorrow. Any and all help will be appreciated.

 

[RamCares]

For starters, my Ram does not have any collision mitigation systems or lane departure warning. The only electronics that are located in my rear view mirror housing is a rain sensor for the automatic windshield wipers and the power cable that runs to the mirror to control the rear view dimmer.
I had my windshield replaced earlier this week, and since then the rain sensing wipers function and the mirror dimmer have not worked. I removed the housing to check the connections and there is no damage and everything appears to be hooked up correctly. Do I need to have something recalibrated for these systems to work, or did they possibly cause damage?
Luckily there is an air rushing sound on the new windshield, so they have to replace it again tomorrow. Any and all help will be appreciated.

Hi @reconshaun - If you are not able to determine a solution based on suggestions from fellow forum members, please do not hesitate to follow up with us via private message. We would be more than happy to get you set up with a specialist for an additional layer of support as you work with your dealer!

Mark
RamCares

 

[Fatherof3]

For starters, my Ram does not have any collision mitigation systems or lane departure warning. The only electronics that are located in my rear view mirror housing is a rain sensor for the automatic windshield wipers and the power cable that runs to the mirror to control the rear view dimmer.
I had my windshield replaced earlier this week, and since then the rain sensing wipers function and the mirror dimmer have not worked. I removed the housing to check the connections and there is no damage and everything appears to be hooked up correctly. Do I need to have something recalibrated for these systems to work, or did they possibly cause damage?
Luckily there is an air rushing sound on the new windshield, so they have to replace it again tomorrow. Any and all help will be appreciated.

You probably already did this but I’m going to ask anyway. Have you checked to make sure they’re turned on in the infotainment system ?

 

[TruckDriver]

I had my windshield replaced earlier this week, and since then the rain sensing wipers function and the mirror dimmer have not worked. I removed the housing to check the connections and there is no damage and everything appears to be hooked up correctly. Do I need to have something recalibrated for these systems to work, or did they possibly cause damage?
Luckily there is an air rushing sound on the new windshield, so they have to replace it again tomorrow. Any and all help will be appreciated.

I've had a few windshields done on vehicles with rain sensing - and done wrong, So I learned more than I needed to regarding rain sensing.

There's a 'gel pad' attached to the sensor wiring that should be bubble-free and adhered to the windshield within the sensing window; you generally won't see this pad without removing much of the cover, but you'll see the wiring hooked up behind it.

To test this - get some glass cleaner (the foaming type is great - sprayway, highly recommended) and spray it over the sensor. my tech did this trick to show me that the sensor was working.

That said, I had my ram's windshield done and haven't tested it... so I better check today.

 

[reconshaun]

You probably already did this but I’m going to ask anyway. Have you checked to make sure they’re turned on in the infotainment system ?

Yes I have. I’m not at all surprised that you brought this up though. Sometimes we are our own worst problems.