"White Lightning" 2019 3500 4x4

[Original Scoundrel]

Rear window blew out...no reason apparent as to why..was passenger rear which was half-way down at time. Rear sliding window open. Other windows partially open. Couldn't have been a hot/cold thing period. Moving 2-3 mph at time. Impossible for it to have been hit. Window exploded!! Some glass outside some glass inside, was like it just went into a million pieces. Most went into the door itself since so small a pieces. Thank God the great grand BABY wasn't with us! Then insult to injury a major thunder/rain storm hit. My new truck is screwed....1150 miles...I have notified Ram of the defective glass. Happened yesterday afternoon.

 

[ZeroSeVen]

I’m glad your grand baby is ok! I can’t imagine how frightening it would for the child.

This is not the first time I read about this, others have also experience their pano roofs exploding. I hope everything gets resolved by your dealership.

 

[Diamondback]

First time I've heard of a rear passenger window letting go as well!

Indeed, good thing the baby was not in the vehicle - nor a pet .. scary enough for an adult to live through that!

I wonder where RAM/FCA is getting this glass from? I cannot be tempered correctly at all.

 

[RamCares]

Rear window blew out...no reason apparent as to why..was passenger rear which was half-way down at time. Rear sliding window open. Other windows partially open. Couldn't have been a hot/cold thing period. Moving 2-3 mph at time. Impossible for it to have been hit. Window exploded!! Some glass outside some glass inside, was like it just went into a million pieces. Most went into the door itself since so small a pieces. Thank God the great grand BABY wasn't with us! Then insult to injury a major thunder/rain storm hit. My new truck is screwed....1150 miles...I have notified Ram of the defective glass. Happened yesterday afternoon.

Hi Original Scoundrel,
We deeply regret to hear about your experience. We would be happy to have this documented for you as well as get you connected with a case specialist to assist throughout the repair process. Our team is always available via private message.
Alex
Ram Social Care Specialist