Uconnect app not for Rebel?

[Noway]

Just found out Uconnect phone app is not working with 22+ ram and Ram app is not showing it
Uconnect app was working perfect with Jeep 392 but not working at all with new Ram trucks ..is it true?

 

[boogielander]

ram app works fine for me

 

[Noway]

ram app works fine for me

was just used with 392 to have the uconnect app as well..I liked the layout a bit more and was not expecting Mopar to allow only certain brands , models use the uconnect app...Jeep has its own app l;ike Ram does but also jeep can use uconnect like you can see in the pic

 

[scottmoyer]

UConnect app works fine for my Rebel

 

[Noway]

UConnect app works fine for my Rebel

what year? pre MY22?

just seen your sig..you have a MY21. Ya was told MY22 and newer models cant connect to the app anymore and they use RAM app exclusively

 

[biggggant]

uconnect app works on the rams with the onstar like features. I have a non nav 8.4 in my rebel and the connect app doesn't work since I do not have the advanced feature set.

 

[Noway]

uconnect app works on the rams with the onstar like features. I have a non nav 8.4 in my rebel and the connect app doesn't work since I do not have the advanced feature set.

uconnect phone app doesnt work on any MY22 and newer RAM truck..I just spoke AGAIN with customer support and they call the app "legacy app" and everyone will eventually be migrated either to Ram app/Jeep app etc

 

[PrdCdn]

Working for me... it logs itself off from time to time. No other issues.

 

[Noway]

Working for me... it logs itself off from time to time. No other issues.

looks like you are in Canada..I believe Stellantis US and Stellantis Canada are 2 different entities..but yes you have a '22 working with Uconnect app

 

[Jimmy07]

looks like you are in Canada..I believe Stellantis US and Stellantis Canada are 2 different entities..but yes you have a '22 working with Uconnect app

What is the actual name of the app that you are trying to use?
You should be using the app called “Ram Connect”, and not the app called “Uconnect Ram” for a 2022+ Ram.

 

[scottmoyer]

I actually have both apps, the RAM app and UConnect for my '21. Uconnect looks better, but once my 1 year was up, I get notified that it no longer works for remote services, but it still gives me status details of the truck.

 

[Noway]

What is the actual name of the app that you are trying to use?
You should be using the app called “Ram Connect”, and not the app called “Uconnect Ram” for a 2022+ Ram.

as the guy bellow you is saying Uconnect looks way better and gives you more info about the car. Was coming from a Wrangler 392 that has both Jeep app and uconnect app . I was under the impression Ram is the same...Seems that uconnect app works with all Ram trucks prior 2021 and dosnt for 2022 and newer in the US but still works in..canada.

 

[Jimmy07]

as the guy bellow you is saying Uconnect looks way better and gives you more info about the car. Was coming from a Wrangler 392 that has both Jeep app and uconnect app . I was under the impression Ram is the same...Seems that uconnect app works with all Ram trucks prior 2021 and dosnt for 2022 and newer in the US but still works in..canada.

Pre-2022 is completely irrelevant because they used different connected services than 2022+ Rams with the UC5 radios. So any responses from pre-2022 owners in relation to your app issues don’t mean anything.
What is the specific name of the mobile application that you are trying to use for your truck’s connected services that isn’t working for you?

 

[Noway]

Pre-2022 is completely irrelevant because they used different connected services than 2022+ Rams with the UC5 radios. So any responses from pre-2022 owners in relation to your app issues don’t mean anything.
What is the specific name of the mobile application that you are trying to use for your truck’s connected services that isn’t working for you?

Uconnect® - Apps on Google Play

Drive every mile connected with the new Uconnect® App!

play.google.com

 

[Jimmy07]

Uconnect® - Apps on Google Play

Drive every mile connected with the new Uconnect® App!

play.google.com

This is the one you need to be using:

ram connect app - Android Apps on Google Play

Enjoy millions of the latest Android apps, games, music, movies, TV, books, magazines & more. Anytime, anywhere, across your devices.

play.google.com

 

[boogielander]

Uconnect® - Apps on Google Play

Drive every mile connected with the new Uconnect® App!

play.google.com

like your username suggested, there's noway that UC5 will work with uconnect app due to different system.

uconnect app works with UC4, while Ram App works with UC5. Your 392 runs on UC4, not UC5.

While I had the trial subscription for Ram App, everything is there, including using phone to lock, unlock, remote start, and sound the alarm. It also includes tracking as well.
with the trial sub expired, you won't have access to all those, but you can still see basic features like health report, tank range, digital glovebox (manuals etc), and make appointment with dealer for service and maintenance.

 

[BJSwizzle]

like your username suggested, there's noway that UC5 will work with uconnect app due to different system.

uconnect app works with UC4, while Ram App works with UC5. Your 392 runs on UC4, not UC5.

While I had the trial subscription for Ram App, everything is there, including using phone to lock, unlock, remote start, and sound the alarm. It also includes tracking as well.
with the trial sub expired, you won't have access to all those, but you can still see basic features like health report, tank range, digital glovebox (manuals etc), and make appointment with dealer for service and maintenance.

I have a 2023 Rebel, I use both ram connect and ram app, I can see health reports and fuel gauge etc, I can lock/unlock and sound horn, but cannot remote start.
After a few months, I started to get emails about my trial expiring. I couldn’t sign up for any packages. Turns out my truck is configured for wrong country and a star case for my truck has been created. I bought mine brand new with 15kms on it from the dealer in Alberta canada. I try to purchase a monthly package to see how it works and I get a sever error everytime.
Anyone else have this issue?

 

[boogielander]

I have a 2023 Rebel, I use both ram connect and ram app, I can see health reports and fuel gauge etc, I can lock/unlock and sound horn, but cannot remote start.
After a few months, I started to get emails about my trial expiring. I couldn’t sign up for any packages. Turns out my truck is configured for wrong country and a star case for my truck has been created. I bought mine brand new with 15kms on it from the dealer in Alberta canada. I try to purchase a monthly package to see how it works and I get a sever error everytime.
Anyone else have this issue?

have ram care take care of it. I tried to have them extend my trial because the traffic thing in the navi didn't work for the first half of the trial but they wouldn't budge, and I didn't care enough about that since I use Google Map more. I only fall back to built in navi when I don't have cell signal.

 

[BJSwizzle]

Definitely will. I have a $50 credit now for my inconvenience but can’t use it, have to add a card first, I still get that error message.

 

[BJSwizzle]

have ram care take care of it. I tried to have them extend my trial because the traffic thing in the navi didn't work for the first half of the trial but they wouldn't budge, and I didn't care enough about that since I use Google Map more. I only fall back to built in navi when I don't have cell signal.

They finally got my service all fixed and properly working, but I don’t have the ability to remote start through the app