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Uconnect 5 Box requires service . . .

Interesting. It hasn't happened to me enough to go through a bunch of dealer BS. Take more than a handful of times for that. It works. For now.
It was Keller Bros. Dodge in Lititz Pennsylvania. Here is a copy of the report keep in mind that the radio module had been replaced by another dealer previously so that colud explain the loose connection but they said they have seen issues with the connection from the factory.

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