Truck died last night

[YardSale]

A couple weeks ago I had a "glitch" with mine as well. Nothing as serious as yours but still.........Was heading back home to NC from AZ. My Limited performed great the entire trip out there and back until I stopped to get gas in TN and my NAV and Sirius XM decided to take a vacation. NAV had me just outside of Atlanta, GA and the SAT radio just didn't work. Fortunately I didn't need the NAV. We do this trip straight through meaning the truck had been running at 70+ for over 24 hours which shouldn't matter one little bit. Tried turning it off for a few minutes and starting it up with no joy. After getting home and letting it sit overnight it was fine. Took it to the dealer and of course they found nothing. All this technology is great but also provides many more opportunities for !Q$% to go wrong. Recently heard about another brand's auto braking system kicking in for no reason. Fortunately for that person they were on a residential street and not the Interstate.

 

[deanfx]

Well, the dealership called me back, which was a bit of a surprise. They said one of their techs went out to look at it and it started right up, no codes that they could pull or anything out of the ordinary. I'm pretty sure they're gonna think I'm crazy after a while, since this is the 3rd time it's been brought in, once because EVERY single light on my dash lit up, and I couldn't get it out of park, and when they sent a tech to my house to see it he started it right up no issues and testdrove it, the second time was I got really loud rumbling noises at random times, sounded like a wheel bearing but they checked it out and couldn't find anything, and now this. But this is a major safety problem, considering I lost all control of the vehicle at 75 miles an hour. Really hope this doesn't continue to be an issue.

The bearing noise is the noise cancellation system. Get your amp updated.

 

[RamCares]

Well, the dealership called me back, which was a bit of a surprise. They said one of their techs went out to look at it and it started right up, no codes that they could pull or anything out of the ordinary. I'm pretty sure they're gonna think I'm crazy after a while, since this is the 3rd time it's been brought in, once because EVERY single light on my dash lit up, and I couldn't get it out of park, and when they sent a tech to my house to see it he started it right up no issues and testdrove it, the second time was I got really loud rumbling noises at random times, sounded like a wheel bearing but they checked it out and couldn't find anything, and now this. But this is a major safety problem, considering I lost all control of the vehicle at 75 miles an hour. Really hope this doesn't continue to be an issue.

Hi Thewrangler73,
We completely understand how concerning this may be. Unfortunately, As you already know, the dealer is unable to properly diagnose your concern if it cannot be duplicated. With that said, I'm happy to have this documented in our system should you decide to continue working with your dealer to try and address this. If you're interested, please send us a private message.
Lydia
Ram Social Care Specialist

 

[ChadT]

I had similar experiences with my 09 Silverado when it was under warranty. Replaced several expensive parts and labor to swap them all out. Main computer, alternator, battery and a relay unit. Not all at once. The shop at the dealership never did find the problem, I did. There is a "box" on the left front wheel under the hood stuffed full of fuses and relays. It has it's own ground just behind the left front wheel on the frame. It had loosened up. So I retapped the threads, got a stainless steel bolt and nut, cleaned the frame contact area, put it all back together with a little marine grease and no more problems.

The first time it happened at 70 mph I was lucky to get it under control and on the shoulder of the road. The whole truck just went spastic. Second time I was within eye sight of the dealership. Third time was the last time. I got busy myself and found the answer in a GM chat room. It is absolutely terrifying. Hit a bump in the road just right, flex the frame and I lost my ground.

I've not been under the hood of the Ram in great detail because if it isn't broken, don't fix it.

Thewrangler73, it might be worth asking about this possibility at the dealership where your truck is. Intermittent problems are VERY hard to pin down. There is most likely several grounds on cars and trucks today given all the electronics in them. These kinds of small electronics demand a good clean steady power supply and a proper ground to function.

You're not crazy.

If I remember right, wasn't there talk of improper grounding done on some of the 2019 Ram Trucks?
Might have been a recall on it?
OP If that's the case that might be an answer.
Might explain the electrical gremlins you're seeing, and why everything looks fine, until it doesn't

 

[Thewrangler73]

If I remember right, wasn't there talk of improper grounding done on some of the 2019 Ram Trucks?
Might have been a recall on it?
OP If that's the case that might be an answer.
Might explain the electrical gremlins you're seeing, and why everything looks fine, until it doesn't

I've already had the recalls done, and I asked if a ground connection was a possibility for them to look into to find the problem, but they pretty much told me it ran for them so there's nothing wrong with it.

 

[Thewrangler73]

My truck died 2 more times in the past couple days. One on Sunday at about 35 in town, and again just now. On Sunday I was getting married so I was running all over town finishing all the setups and generic last minute wedding stuff, so I didn't have time to call the dealer. Luckily it started again after that. But today it happened at 75mph again on the interstate, I called my dealer but sadly I'm 90 miles away from them, so I have to have it towed to a different dealer 100 miles from home. I called my dealer and talked to the service manager as soon as it happened, he said not to try to start it again, just have it towed and see if they can pull any codes from it. I'll keep this thread posted with any updates as i get them, but I called the dealership it will be going to and they said that they wouldn't be able to look at it till next week.

 

[jkm312]

My truck died 2 more times in the past couple days. One on Sunday at about 35 in town, and again just now. On Sunday I was getting married so I was running all over town finishing all the setups and generic last minute wedding stuff, so I didn't have time to call the dealer. Luckily it started again after that. But today it happened at 75mph again on the interstate, I called my dealer but sadly I'm 90 miles away from them, so I have to have it towed to a different dealer 100 miles from home. I called my dealer and talked to the service manager as soon as it happened, he said not to try to start it again, just have it towed and see if they can pull any codes from it. I'll keep this thread posted with any updates as i get them, but I called the dealership it will be going to and they said that they wouldn't be able to look at it till next week.

You are overdue for a break, hope you get it soon. I"ve been where you are and I understand how frustrating it is.

 

[Thewrangler73]

You are overdue for a break, hope you get it soon. I"ve been where you are and I understand how frustrating it is.

Thanks for the support. This isn't so much a so story thread, but just a "hey, this is what's going on in case anyone else runs into it" thread.