Hey guys,
So I have a 2020 1500 Laramie Night Edition, I LOVE IT, like more than anyone should love their car, maybe even more than my husband....ANYWHO
Yesterday, I am minding my beeswax, driving East on I 80 towards Sacramento in rush hours at a steady 85 MPH, when suddenly, I got an error on my dash about the stop/start not being engaged (something like that), everything happened so quickly, next I get a "service electric throttle warning", check engine light and then it take a S**t and dies. I narrowly avoided getting killed as I idled across 5 lanes of traffic trying to get to the hard shoulder with no acceleration. It starts trying to put itself into park (while I am still in motion) then the parking break turned on (I was already stopped at this point). The engine wouldn't turn over, and just rattled like nothing I have ever heard, it smelled like burning gas, and then coolant. Got her towed to the nearest RAM dealership.........
They just called me, total engine replacement.....One issue is it is backfiring...or something, but they said it was one of many issues, and in a nut shell it the engine replacement was the resolution...
Now riddle me this, how is a $70k truck with less than 50k miles on it need a new engine, its not even 3 years old....I have NEVER HAD AN ISSUE WITH IT TILL NOW.....
It is still under the limited Powertrain warranty but I am so reluctant to believe they are going to honor that, I have requested a loaner and I want to seek reimbursement for what I am having to pay for this truck while it is undrivable. I have zero experience with RAM and their warranties, but I have heard hellish ones about Chrysler and Dodge......
Has anyone had experience with this/these issues, or using the limited powertrain warranty on an engine replacement....?
I am literally at a loss for words, and I am one quite unhappy customer.....