5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

  • We have been battling an on and off issue with registration verification emails not being sent out with certain users. We have finally got the issue resolved so if you have tried registering for the site but have not received a verification email, just request another verification email when you log in and you should now receive it. If you still don't receive the verification email, send us an email at [email protected] and we will get it resolved for you. Thanks!

Strange Occurrences - 19' Rebel

ShadowWolf206

Member
Joined
Oct 8, 2020
Messages
19
Reaction score
7
So, I'm recently new here on the forums and I've been having troubling things happening regarding my 8.4 Inch display.

It's first started out with the display going completely black, like 30 seconds or so after just starting my truck, however music was still playing. Tried screen power, nothing. Turned off the truck, opened the door, restarted it and still no display, but still audio. Few seconds later the screen comes back, and I've had no issues like that since. This was like three weeks ago, if I can remember right.
(I've seen people commenting on completely black screens as well.)

Here in the last two days, the audio display controls have started appearing faintly over the backup camera whenever I shift into reverse. Sometimes they faded out completely, sometimes not. I've noticed the edges of the backup camera are fuzzy sometimes as well.
There is also a delay from starting the truck to when the display actually appears.

I'm hoping here that its just a bad cable or something, as the truck is only a year old. Something with UConnect perhaps?

Has anyone come across this with your own vehicle as well? (Rebel or otherwise)
(Sorry if this is written poorly, this is my first post)
20201016_213301.jpg
 
Last edited:

MannymanX

5thGenRams Supporter
Joined
Aug 3, 2019
Messages
1,963
Reaction score
989
Location
AzZona
You need to replace the Module and Screen. Address it with your dealer.
Happened to me also, Had the dealer change the radio module, Didn't fix it... Then they changed the screen and it was gone.
Happened more in the winter time... I guess the screen don't like the cold whether :D
 

ShadowWolf206

Member
Joined
Oct 8, 2020
Messages
19
Reaction score
7
You need to replace the Module and Screen. Address it with your dealer.
Happened to me also, Had the dealer change the radio module, Didn't fix it... Then they changed the screen and it was gone.
Happened more in the winter time... I guess the screen don't like the cold whether :D
When did it first start with yours, anything that'd really cause it, other than possible faulty tech?
And if yours was still under warranty, what was the cost like?
Any lasting effects or problems of the full replacement (that you've noticed)?

Also, it was only the radio module & screen; nothing to do with your backup camera?
 

MannymanX

5thGenRams Supporter
Joined
Aug 3, 2019
Messages
1,963
Reaction score
989
Location
AzZona
When did it first start with yours, anything that'd really cause it, other than possible faulty tech?
And if yours was still under warranty, what was the cost like? Any lasting effects of the full replacement (that you've noticed)?
Started since brand new.
Got a brand new module and screen (Under warranty, but the invoice said something like $2000)
As soon as i got the new parts i swapped everything to the 12" setup haha
IDK if the new screen still has this problem but the module was way better, faster, better looking graphics, and fixed a few issues i had... Like the EVIC screen reverting to default every day after changing the theme.
If you are beyond the warranty period, I'd look for a used screen first and then continue to the module if it didn't solve the problem. I sold my parts(Module, screen and bezel) for $1000 but i know you can get it for a little less.
 

chaddy60

New Member
Joined
Jan 3, 2021
Messages
2
Reaction score
0
Started since brand new.
Got a brand new module and screen (Under warranty, but the invoice said something like $2000)
As soon as i got the new parts i swapped everything to the 12" setup haha
IDK if the new screen still has this problem but the module was way better, faster, better looking graphics, and fixed a few issues i had... Like the EVIC screen reverting to default every day after changing the theme.
If you are beyond the warranty period, I'd look for a used screen first and then continue to the module if it didn't solve the problem. I sold my parts(Module, screen and bezel) for $1000 but i know you can get it for a little less.
How was the swap to the 12"? My dealer wants to wait for a Q1 update to see if it resolves my issues (Similar to what is being talked about here) before they replace. Thinking about talking to them about possibly doing it for me.
 

MannymanX

5thGenRams Supporter
Joined
Aug 3, 2019
Messages
1,963
Reaction score
989
Location
AzZona
How was the swap to the 12"? My dealer wants to wait for a Q1 update to see if it resolves my issues (Similar to what is being talked about here) before they replace. Thinking about talking to them about possibly doing it for me.
It's not something the dealership can do.

You can definitely do it yourself with some tools and about an hour an a half...
 

chaddy60

New Member
Joined
Jan 3, 2021
Messages
2
Reaction score
0
It's not something the dealership can do.

You can definitely do it yourself with some tools and about an hour an a half...
Gotcha. Any resources you could recommend? I am pretty tech savvy, want to see if it's something I can handle.

Also, does everything work how it should?
 

MannymanX

5thGenRams Supporter
Joined
Aug 3, 2019
Messages
1,963
Reaction score
989
Location
AzZona
Gotcha. Any resources you could recommend? I am pretty tech savvy, want to see if it's something I can handle.

Also, does everything work how it should?
Sure man!
Start here:

A ton of info right there...
 

Users who are viewing this thread

Top