I’m so frustrated with the shipping process. Truck shipped from the factory on February 19th. My dealership told me on February 24th the truck arrived in Selkirk, NY (80 miles away) and was waiting on a transport truck to the dealership and had a delivery range of 3/1-3/7. After they missed the delivery date, it was pushed out to 3/8-3/15 delivery.
I reached out to the dealership yesterday to check on the delivery status. Was told everything was on track for delivery this week. Then I heard back from the manager and he’s now telling me the truck only arrived in Selkirk, NY on 3/9 which is much different than what I was told by the same dealership on February 24th that the truck was in Selkirk, NY. Just received notification the delivery date has now been pushed back to 3/23.
I asked for the Dealer Connect report several times and they are not sharing it with me. I have been very happy with the build process so far, only to be completely disappointed with the shipping process. So frustrating, especially knowing the truck is only a little over a hour away from the dealership.