Criswell shows the truck has left Toledo. Possibly picking it up this Sunday. Woo hoo!
Make
very sure you double check all paperwork. They could not match the price for MaxCare so I did not get hit with that but they
did sneak in a $599 wheel & tire warranty. I contacted them on Monday the 7th to cancel and started getting the runaround. They insisted that I had to wait for my loan number, so I called Wells Fargo and got that. Called back Monday, was assured, again that it would be handled. Had not seen anything by Thursday so called the manager of the building and left a message.
Friday morning I get a call from the finance guy saying he would handle it and I needed to send over all the info again via email.
I did that, got back a form requesting all the info again. Form says it can take 10 weeks to process. I returned the filled out form, as well a highlighted copy of the contract where it clearly states that the refund will be issued within 30 days unless state law is a shorter period.
Got email from yet another guy saying "we'll try to get it done in 45 days". I pointed out the contract details. I'm not sure why it would take more than a day or so but 30 days from Monday I'll verify that my refund has been applied or be contacting a number of government agencies to raise my concerns.