I'm assuming they use the email address that is on file with the dealership. I didn't sign up for anything additional and I got an email a few days ago.
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Start of 2022 Production.
- Thread starter triple_B
- Start date
idk yet... my truck is on a train to the dealer currently.
but the more of thee stories i see the more concerned i get. There's a whole thread about just the exhaust on here too. 
but yes, same... both are on myBS with only the CAI on my WS... which i've seen alot actually.
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looks like that system works great then.So they don't forget to replace it!Supposedly they put it on from factory to body vendor.
yeah you got the right one then.... at least you're halfway to what you paid for.
This must be the case, because I didn't sign up for anything either and was quite surprised when I got it.
Lostonetoo
Active Member
Thanks, I do like the way it looks
deeve
Ram Guru
deeve
Ram Guru
It was between that and the granite crystal for me. Ended up granite crystal, but the Delmonico is pretty darn awesome! I cant wait for mine. LOVE the Backcountry look.
New1500customram
Ram Guru
What was the subject line of you email from ram? I want to check my junk folder and there r 100s of emails
"A MESSAGE ABOUT YOUR RECENT RAM VEHICLE ORDER"
New1500customram
Ram Guru
Thanks!
So i just took a run thru some WS's on the tracker and literally the only two i could find (for a Rebel G/T) that actually listed both the CAI AND the exhaust on the WS were NN118974 on 9/28/21 and NN152096 also on 9/28/21... which both list everything in that pkg. Thereafter it seems like shortened the description on the WS and don't put all of the options in that pkg on there anymore. Weird.
RebelChefTobz
Active Member
I'd straight up lose my mind if I saw that on my truck. I wouldn't care if they offered to install a new CAI. I'd be demanding they order me a new truck at a bigger discount. But that's just me.
Grimgreg
Active Member
Same here that red is nice, but the dark gray is more my style.
Xchief
Active Member
That's exactly what the Ram rep said. They can't or won't ship it directly to me and they're trying to get approval to have a dealer in NY do it. Craig's been decent so far but I've been here 4 hrs now. That's after driving for 4 1/2 hrs! The more time that passes the more pissed off I'm getting
Xchief
Active Member
Craig is taking care of me. It's just an add on part. If they make it right and do the right thing I'll be ok with that. Listen things happen its how you fix it or make it right that matters.
New1500customram
Ram Guru
what dealership are you dealing with and is it the one you bought it from? this whole thing got me freaked out, something as simple as a cai, what else are they not catching at the factory?That's exactly what the Ram rep said. They can't or won't ship it directly to me and they're trying to get approval to have a dealer in NY do it. Craig's been decent so far but I've been here 4 hrs now. That's after driving for 4 1/2 hrs! The more time that passes the more pissed off I'm getting
Pi Esq.
Well-Known Member
At some point, especially given the hour of the day, I think you just need to tell them that they need to order you a new truck, have it expedited, and have it built the right way, or they need to refund you your money and you'll go elsewhere. It's clear they aren't going to fix this themselves (they keep trying to get some other dealer to fix it), so you might as well reorder or walk. But, I wouldn't let them pass this off to some other dealer, as that other dealer isn't going to give a damn about you or your truck.That's exactly what the Ram rep said. They can't or won't ship it directly to me and they're trying to get approval to have a dealer in NY do it. Craig's been decent so far but I've been here 4 hrs now. That's after driving for 4 1/2 hrs! The more time that passes the more pissed off I'm getting
a few things actually... give it a GOOOOOD once over when you take delivery and make sure you have what they owe you (your BS) and what is not there, and the resolution in writing before you leave. Me personally i am not leaving w/o that truck, and not going thru the waiting again... but i'll make sure if any solutions are needed they are documented before i leave. My dealer happens to be pretty good, so i'm not super worried, i just don't like the prospect of having to go thru it all, and feel for the peeps who are right now. super buzzkill.
RebelChefTobz
Active Member
Literally had a Laramie GT, REBEL GT and a limited parked next to each other at the dealership, and the only one with the CAT exhaust was the Limited, and it wasn't even supposed y have it. Lol
