RAM Chat customer service mistake. I posted earlier in the week that RAM chat customer service gave me an updated status that my truck was in the shipping process with ETD of 21-29 March. After calling the customer support number yesterday to check on shipping, they informed me my status was scheduled for production. Of course, that was confusing, so I asked the representative to look at my chat history with customer service. Basically, what I was told is the RAM Chat customer support staff handle three active chats at a time, and apparently my status was mixed up with another customer's order.
Long story short, looks like I'm back to D1 status and waiting for my truck to be built. All makes sense now that the build sheet and window sticker is not currently available for my VIN.
Hopefully my build is not being held up due to some part or option I ordered. I've heard through another group that some customers are being told they cannot order a truck with RamBoxes right now due to parts availability, and of course I ordered that option.
Ughhh, back to the waiting game, NO FUN!