Here's one for ya, Yesterday I tried a little experiment. I called the 866-726-4636 # got a very nice guy who ask me several questions and was able to pull my build up on his computer. He told me my build was gateline and explained what that meant further stated that it should be built this week and had an ESD of January 2,2022. I asked him to re confirm that info which he did. I thanked him and hung up. I then contacted Ram chat via text and was given the canned answer, describing D status, I asked if that was "gateline" was told no in was in the scheduling phase of production waiting on parts. I thank her and ended the chat . I then called Ram care @ 866-932-3878 and a very nice lady named Martha told me my build was in KZ status. After i asked a few questions she said she was experiencing screen troubles and would check it out and return a call to me today. Im waiting for that call though I doubt it will come in. Sooo 3 different inquiries and 3 different answers or I should say 2 1/2 answers. I guess it really doesn't matter as I have a great 2019 loaded Limited that I am very happy driving.