Shifting up

[jazzy2]

Sorry guys I could not find anything on this issue with the etorques.

Drove home 17 May 2019 in new Ram Laramie, very pleased with my new truck. On 13 June 19 and with only 940 miles on the truck, not quite a month later I am concerned I've have problem. The vehicle would not shift out of first gear. I was stopped at a stop sign and making a right turn onto a 6 lane highway. Upon starting up and turning the transmission remained in first gear, motor revving 3000-3,500 RPM, until I realized it was not shifting out of first gear. I turned on my hazards lights and I lifted my foot off the accelerator to let the truck slow down, it was still in first gear, I came to a complete stop on the roadway since there was no place to turn off. I tried to slowly accelerate but it still would not shift out of first gear. I brought the truck to a full stop, then slowly accelerated again, still did not shift out of first gear. I again came to a full stop, this time I turned off the engine and it shut down. I started the truck up and placed it into the Drive mode and accelerated the transmission then shifted as if nothing was wrong.

Any suggestions on what to do would be greatly appreciated.

 

[riccnick]

Any chance you pressed the + or - buttons on the steering wheel where it says Gear Limit?

 

[RamCares]

Sorry guys I could not find anything on this issue with the etorques.

Drove home 17 May 2019 in new Ram Laramie, very pleased with my new truck. On 13 June 19 and with only 940 miles on the truck, not quite a month later I am concerned I've have problem. The vehicle would not shift out of first gear. I was stopped at a stop sign and making a right turn onto a 6 lane highway. Upon starting up and turning the transmission remained in first gear, motor revving 3000-3,500 RPM, until I realized it was not shifting out of first gear. I turned on my hazards lights and I lifted my foot off the accelerator to let the truck slow down, it was still in first gear, I came to a complete stop on the roadway since there was no place to turn off. I tried to slowly accelerate but it still would not shift out of first gear. I brought the truck to a full stop, then slowly accelerated again, still did not shift out of first gear. I again came to a full stop, this time I turned off the engine and it shut down. I started the truck up and placed it into the Drive mode and accelerated the transmission then shifted as if nothing was wrong.

Any suggestions on what to do would be greatly appreciated.

Hi jazzy2,
We regret to hear about your experience. If you decide to have your dealer address this, please send our team a private message and we would be happy to add additional assistance to this process!
Alex
Ram Social Care Specialist

 

[jazzy2]

Hi jazzy2,
We regret to hear about your experience. If you decide to have your dealer address this, please send our team a private message and we would be happy to add additional assistance to this process!
Alex
Ram Social Care Specialist

Thank you Alex I will do that.

I was in at the dealership on Friday last week for my drivers window, it went down but couldn'g get back up. So I took it in and they were able to figure out what was wrong with the window a sensor went bad and they had to order a new one. No window for a week. It makes getting to work rough with 100% ID checks. Any way I will keep you posted as to what the delear says about the transmission.

 

[RamCares]

Thank you Alex I will do that.

I was in at the dealership on Friday last week for my drivers window, it went down but couldn'g get back up. So I took it in and they were able to figure out what was wrong with the window a sensor went bad and they had to order a new one. No window for a week. It makes getting to work rough with 100% ID checks. Any way I will keep you posted as to what the delear says about the transmission.

Hi jazzy2,
Sounds good! I look forward to assisting you further!
Alex
Ram Social Care Specialist